Entry-Level Technical Solutions Engineer

Epic; Carmel (IN); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Relocation assistance

Annual raises

Bonuses

Stock grants

Four-week sabbatical after five years

Job summary

Epic is looking for a Technical Solutions Engineer to join their team in Madison, WI. This role focuses on software solutions affecting 305 million patients globally. You'll work closely with clients to diagnose issues, implement solutions, and tackle complex challenges beyond basic fixes.

The position offers relocation assistance and comprehensive benefits, including merit-based compensation, annual bonuses, and a sabbatical after five years. Ideal candidates possess a strong educational background and are eligible to work in the U.S.

Qualifications

• Bachelor's degree or higher required.
• Strong communication and analytical skills.
• Willingness to travel for customer interactions.

Responsibilities

• Work on software impacting millions of patients.
• Diagnose problems and manage implementations.
• Handle mission-critical issues with stakeholders.

Skills

Problem diagnosis and solution identification

Customer interaction

Complex issue management

Education

Bachelor's degree or greater

Job description

Please note that this position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance.

Responsibilities

As a Technical Solutions Engineer at Epic, you’ll work on software that impacts 305 million patients around the world. Together with customer counterparts, you’ll diagnose problems, identify solutions, and manage implementation across multiple physical locations and stakeholders. You will tackle mission‑critical and complex issues beyond simple “turn it off and on again” fixes.

Qualifications

• Bachelor's degree or greater
• A history of academic excellence or professional success
• Willingness to travel occasionally to customer locations
• Eligible to work in the U.S. without visa sponsorship
• Relocation to the Madison, WI area (reimbursed)
• COVID‑19 vaccination

Benefits

We offer comprehensive benefits to support your health and well‑being, along with merit‑based compensation that reflects the impact of your work. You will be eligible for annual raises, bonuses, and stock grants, as well as a four‑week sabbatical after five years of service.

As an Equal Opportunity Employer, we are committed to diversity, equity, and inclusion. Please see our full non‑discrimination statement at https://careers.epic.com/EEO.