Entry-Level Sports Retail Associate — Customer Experience

Monkey Sports, Inc.; Derry (NH); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Paid Time Off

401k with Employer Match

HSA with Employer Contributions

Life Insurance

Employee Discounts

Job summary

MonkeySports, Inc. is seeking a Retail Associate 1 in New Hampshire. This entry-level position focuses on delivering a positive customer experience, learning core retail skills, and supporting the store team to maintain a welcoming, well-organized environment.

The role emphasizes product knowledge, basic POS usage, and teamwork, with opportunities to grow into more responsibilities as you learn. Flexible scheduling is expected, including evenings and weekends to meet customer needs.

Qualifications

• High school diploma or equivalent preferred.
• No prior retail experience required; training will be provided.
• Interest in sports or sporting goods is a plus.
• Ability to learn point-of-sale systems, basic math for cash handling, and company procedures.
• Strong communication skills with a customer-focused mindset.

Responsibilities

• Customer Service & Sales Support: Greet customers, assist them on the sales floor, answer basic product questions, and help guide purchasing decisions under senior staff.
• Working knowledge of one MonkeySports category.
• Culture: Promote a positive team environment with a friendly, respectful attitude.
• Merchandising & Store Presentation: Stock shelves, organize displays, fold apparel, maintain size runs, keep areas visually appealing.
• Cashier Duties: Process sales, operate POS with training, handle returns/exchanges under supervision, accurate cash handling.
• Training & Skill Development: Participate in training to build product knowledge and retail competencies.
• Store Maintenance: Keep store clean; assist with upkeep.
• Inventory Assistance: Help receive shipments, tag merchandise, restock floor.
• Additional Responsibilities and Requirements: Follow policies, support promotions/events, and perform other duties as assigned.

Skills

Customer service

Cash handling

POS systems

Communication

Teamwork

Education

High school diploma or equivalent

Job description

MonkeySports, Inc. is seeking a Retail Associate 1 in New Hampshire. This entry-level position focuses on delivering a positive customer experience, learning core retail skills, and supporting the store team to maintain a welcoming, well-organized environment.

The role emphasizes product knowledge, basic POS usage, and teamwork, with opportunities to grow into more responsibilities as you learn. Flexible scheduling is expected, including evenings and weekends to meet customer needs.