Entry-Level Security Officer: Patrol, Access Control & Service

Securitas Security Services USA, Inc. (old); Worcester (MA); On-site; USD 21,000 - 29,000; Part time

Job summary

Securitas Security Services USA, Inc. is seeking an entry-level Security Officer / Receptionist to help maintain a safe and secure environment for our clients.

Responsibilities include monitoring premises, providing a visible security presence, and responding to incidents at client sites in Auburn, MA. The role involves surveillance, access control, and customer service duties, with emphasis on safety protocols and collaboration with security teams and law enforcement as needed.

Qualifications

• Excellent observational and de-escalation skills; able to remain calm under pressure.
• Strong communicator; capable of working closely with both global and local security teams.
• Committed to ethical practices and following all safety protocols, always maintaining a safe and respectful approach.
• Ability to stand and walk for long periods of time.
• Basic computer skills required.

Responsibilities

• Surveillance: Monitor security cameras and patrol assigned premises to detect any suspicious activity, unauthorized access, or safety hazards.
• Access Control: Enforce access control policies, such as checking identification, issuing visitor passes, and restricting access to authorized personnel only.
• Emergency Response: Respond promptly to alarms, emergencies, or security incidents, including medical emergencies, fire hazards, or criminal activity. Report or elevate incidents to law enforcement as needed.
• Incident Reporting: Document and report incidents, suspicious activity, breaches of security, or safety concerns in clear, accurate, and detailed reports for further action or investigation.
• Patrolling: Conduct foot or vehicle patrols to ensure that all areas, including entrances, parking lots, and perimeters, are secure. Check for doors, windows, or gates that may be unlocked or tampered with.
• Customer Service: Greet and assist visitors or employees, providing directions and answering inquiries while maintaining a professional and approachable demeanor.
• Safety Inspections: Inspect the premises for safety hazards, fire risks, or any conditions that could compromise the safety of individuals or property.
• Conflict Resolution: Handle minor disputes or disturbances, using conflict resolution skills to maintain a calm and safe environment.
• Collaboration: Work closely with other security staff, law enforcement, or emergency responders to coordinate security efforts and respond to incidents as needed.

Skills

Observational skills

De-escalation skills

Communication

Ethical practices

Stand/walk long periods

Basic computer skills

Education

High school diploma or equivalent

Job description

Securitas Security Services USA, Inc. is seeking an entry-level Security Officer / Receptionist to help maintain a safe and secure environment for our clients.

Responsibilities include monitoring premises, providing a visible security presence, and responding to incidents at client sites in Auburn, MA. The role involves surveillance, access control, and customer service duties, with emphasis on safety protocols and collaboration with security teams and law enforcement as needed.