Entry-Level Retail Customer Service Associate

Dollar Tree Stores; Carterville (IL); On-site; USD 20,664 - 21,352; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A leading retail company in Carterville, IL, is seeking a Customer Service Associate I to assist customers and maintain a friendly shopping environment. Responsibilities include managing transactions, maintaining store cleanliness, and ensuring customer satisfaction. Candidates should have previous retail experience and good communication skills. This part-time position offers competitive pay and a supportive work environment.

Qualifications

• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height.
• Ability to follow instructions and interpret operational documents is required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.

Skills

Excellent customer service and relationship management skills

Strong organizational and communication skills

Strong problem-solving and decision-making skills

Education

High school diploma or equivalent

Job description

A leading retail company in Carterville, IL, is seeking a Customer Service Associate I to assist customers and maintain a friendly shopping environment. Responsibilities include managing transactions, maintaining store cleanliness, and ensuring customer satisfaction. Candidates should have previous retail experience and good communication skills. This part-time position offers competitive pay and a supportive work environment.