Entry-Level Retail Customer Care Associate

Dollar Tree; Indianola (IA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree in Indianola, IA is seeking a Customer Service Associate to provide a friendly shopping experience. You will assist customers, handle transactions, stock shelves, and ensure clean, safe store conditions.

The role is part-time with a focus on teamwork, reliability, and strong communication. Prior retail or customer-service experience is preferred, and candidates must be able to lift up to 50 lbs.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail or related fields preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs and perform frequent walking, standing, and lifting.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills; problem-solving abilities.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers and staff.
• Maintain store cleanliness including bathrooms, floors, and trash.
• Other duties as assigned.

Skills

Customer service

Communication

Problem-solving

Organization

Follow instructions

Lifting 30-50 lbs

Education

High school diploma or equivalent

Job description

Dollar Tree in Indianola, IA is seeking a Customer Service Associate to provide a friendly shopping experience. You will assist customers, handle transactions, stock shelves, and ensure clean, safe store conditions.

The role is part-time with a focus on teamwork, reliability, and strong communication. Prior retail or customer-service experience is preferred, and candidates must be able to lift up to 50 lbs.