Entry-Level Office & Customer Service Team Member (SEASONAL)

ADP, Inc.; Vero Beach (FL); On-site; USD 17,000 - 24,000; Part time

Job summary

Hale Groves is hiring Seasonal Entry-Level Office and Customer Service Team Members in Vero Beach, FL. Positions are part-time and involve handling calls and inquiries, processing orders, and updating customer information during the holiday season.

Roles include Call Center Agent and E-services Agent, with daytime and evening shifts. Weekend work required, start now through October, with potential extension based on performance and business needs.

Qualifications

• Basic computer skills and typing proficiency required.
• Willingness to learn new systems.
• Strong communication abilities, both written and verbal.
• Positive attitude and friendly demeanor with customers.
• Adaptability to varying shifts and tasks.
• Attention to detail and accuracy.
• Empathy and patience in customer interactions.

Responsibilities

• Handle inbound customer questions and concerns over the phone.
• Assist customers via calls, chats, and emails according to procedures.
• Update account information and process orders as needed.

Skills

Basic computer skills

Typing proficiency

Willingness to learn

Strong communication

Customer friendly

Adaptability

Attention to detail

Empathy

Job description

Entry-Level Office & Customer Service Team Member (SEASONAL)

Seasonal Clerical Vero Beach, FL, US

Entry-Level Office & Customer Service Team Member (SEASONAL)

Salary Range:$15.00 (USD) Hourly

Seasonal Entry-Level Office and Customer Service Team Members

Are you excited about jumpstarting your career or simply looking to earn extra income for the upcoming holiday season? We're thrilled to announce numerous openings for enthusiastic individuals to join our team as Seasonal Entry-Level Office and Customer Service Team Members. These positions offer several opportunities within our organization, catering to both those looking to gain experience and those aiming to bolster their holiday funds. Discover your potential in roles such as:

• Call Center Agent: Embark on a customer-centric journey by addressing customer questions and concerns about our products and services over the phone. Sharpen your skills in handling inbound calls, placing customer orders, and updating account information accurately and efficiently.
• E-services Agent: Become a customer service champion through various e-Service channels such as calls, chats, and emails. Assist customers with inquiries, process orders, and verify customer information while following established procedures.

Seasonal positions are offered within the following core shifts:

• Daytime:8:00 AM – 5:00 PM
• Evening:4:00 PM – 8:00 PM

At least one weekend day (Saturday or Sunday) is required during the season.

Part-time shifts are available but limited. Available part-time options include 5-hour daytime shifts and 3-hour evening shifts.

Qualifications:

• Basic computer skills and typing/keyboard proficiency required.
• Willingness to learn new systems
• Strong communication abilities, both written and verbal—good Pronunciation
• Positive attitude and a welcoming, friendly demeanor when interacting with customers
• Adaptability to varying shifts and tasks
• Attention to detail and accuracy
• Empathy and patience

Pay and Duration: Pay rates start at $15.00/hr. These positions are an excellent opportunity to gain valuable skills and kickstart your career. The roles will begin now through October and continue through the holiday season, with potential for extension based on performance, business needs, and your availability.

Note: This job posting summarizes the available positions and responsibilities. Specific duties and schedules may vary based on business needs.

Hale Groves is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other legally protected statuses under the law.

Hale Groves maintains a strict drug‑free workplace policy. Candidates may be subject to drug screening in accordance with company policy

Please note that all job offers are contingent upon the successful completion of a background check.