Entry-Level Lead Transportation Security Officer

TSA Job Listings; Norfolk (MA); On-site; USD 34,000 - 69,000; Full time

Benefits offered by this job

Federal benefits package

Uniform allowance

Tuition support

Wellness programs

Job summary

Transportation Security Administration in Norfolk, MA seeks a Supervisory Transportation Security Officer to oversee screening operations, supervise staff, and coordinate shifts. Position requires strong judgment and clear communication across security teams.

The role involves leading at one or more checkpoints, ensuring TSA procedures are followed, and responding to incidents or emergencies. Federal benefits and diverse shift opportunities are included.

Qualifications

• At least one year of specialized experience supervising transportation-security operations.
• At least six months of experience as a work leader, team leader, or supervisor.
• Many STSO vacancies are limited to current permanent or eligible TSA employees.

Responsibilities

• Supervise Transportation Security Officers and Lead Transportation Security Officers.
• Oversee passenger, carry-on baggage, checked baggage, or cargo-screening operations.
• Assign work, establish priorities, and coordinate rotations and coverage.
• Make security-based decisions using TSA procedures and judgment.
• Review employee performance and provide coaching and feedback.
• Approve leave and address routine employee or workplace concerns.
• Respond to security incidents, checkpoint disruptions, and emergencies.
• Prepare operational briefings, logs, incident reports, and communications.

Skills

Leadership

Communication

Judgment

Job description

Transportation Security Administration in Norfolk, MA seeks a Supervisory Transportation Security Officer to oversee screening operations, supervise staff, and coordinate shifts. Position requires strong judgment and clear communication across security teams.

The role involves leading at one or more checkpoints, ensuring TSA procedures are followed, and responding to incidents or emergencies. Federal benefits and diverse shift opportunities are included.