Entry-Level Inside Sales & Order Specialist

White Cap; Greensboro (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

White Cap in Greensboro, NC is seeking an entry-level Sales/Order Entry associate to provide dependable service through accurate order entry, basic pricing, and secure payment handling. You will interact via phone, email, text, and in person to process orders and support customers.

You will identify products and suggest alternatives, maintain pricing guidelines, and collaborate with teammates to meet service commitments in a fast-paced environment.

Qualifications

• HS Diploma or GED strongly preferred.
• 0–2 years of experience.
• Basic computer proficiency, including data entry and email.
• Clear and professional communication across phone, email, text, and in-person interactions.
• Ability to identify products and suggest alternatives based on customer needs.
• Understanding of and ability to follow established pricing guidelines.
• Proven reliability and ability to work collaboratively in a fast-paced, team-oriented environment.

Responsibilities

• Processes orders across multiple channels, including phone, email, text, and counter, accurately and promptly.
• Handles payments securely, including credit card, check, and cash transactions.
• Identifies stock products and recommends comparable alternatives.
• Maintains margin goals within established pricing guidelines.
• Coordinates with team members to ensure service commitments are met.

Skills

Order entry

Pricing basics

Communication

Attention to detail

Teamwork

Customer service

Data entry

Education

HS Diploma or GED

Job description

White Cap in Greensboro, NC is seeking an entry-level Sales/Order Entry associate to provide dependable service through accurate order entry, basic pricing, and secure payment handling. You will interact via phone, email, text, and in person to process orders and support customers.

You will identify products and suggest alternatives, maintain pricing guidelines, and collaborate with teammates to meet service commitments in a fast-paced environment.