Entry-Level Event Customer Service Associate

GEM VA INC.; Virginia; On-site; USD 25,000 - 38,000; Full time

Benefits offered by this job

Full-time hours

Paid training

Weekly pay + bonuses

Medical/Dental/Vision benefits

Career advancement opportunities

Leadership development training

Team-focused environment

Nonprofit partner exposure

Job summary

GEM VA INC. is hiring Entry-Level Customer Service Representatives to join our fast-growing event marketing team in Virginia. No experience required; we provide paid training, mentorship, and hands-on support to help you succeed from day one.

Join us for live events, community campaigns, and promotional initiatives that help support respected nonprofit organizations. This is a full-time, in-person role with growth opportunities into leadership and event management.

Qualifications

• Excellent communication and interpersonal skills.
• Friendly, outgoing personality with confidence speaking to the public.
• Positive attitude and willingness to learn.
• Reliable, professional, and team‑oriented.
• Able to work in a fast‑paced event environment.

Responsibilities

• Engage with customers, donors, and community members at live events and outreach campaigns.
• Provide friendly, professional customer service and answer questions about campaigns and initiatives.
• Educate the public about nonprofit programs, fundraising efforts, and community causes.
• Support event setup, coordination, logistics, and on-site operations.
• Build positive relationships with supporters, partners, and team members.
• Maintain an energetic, welcoming, and professional event environment.

Skills

Communication

Interpersonal skills

Public speaking

Customer service

Learning mindset

Job description

GEM VA INC. is hiring Entry-Level Customer Service Representatives to join our fast-growing event marketing team in Virginia. No experience required; we provide paid training, mentorship, and hands-on support to help you succeed from day one.

Join us for live events, community campaigns, and promotional initiatives that help support respected nonprofit organizations. This is a full-time, in-person role with growth opportunities into leadership and event management.