Entry Level Customer Service (Work From Home)

American Income Life; United States; Remote; USD 35.000 - 52.000; Vollzeit

Benefits dieser Stelle

Full benefits

Remote work

Flexible schedule

Weekly pay

Bonuses

Company trips

Zusammenfassung

American Income Life is seeking a remote, entry-level member-support role focused on helping union members understand their benefit options and scheduling appointments. You will handle calls, present benefits, and maintain records to ensure accuracy.

The position emphasizes strong communication, customer service, and teamwork; training is provided, and benefits include a full benefits package, weekly pay, flexible hours and travel opportunities.

Qualifikationen

• Strong verbal communication and customer service skills.
• Ability to schedule and manage appointments.
• Comfortable with basic computer systems and paperwork.
• Team-oriented and coachable; eager to learn.

Aufgaben

• Handle inbound and outbound calls with members.
• Schedule and confirm appointments.
• Present benefit options to members who requested information.
• Maintain accurate client records and paperwork.
• Participate in ongoing training and leadership development.

Kenntnisse

Verbal communication

Customer service

Positive attitude

Relationship-building

Team work

Work authorization

Jobbeschreibung

About Us

• We are the only 100% union-label supplemental benefits company in the world.
• For over 60 years, we have provided supplemental and permanent benefit programs to hardworking families.
• We proudly serve a client base of more than 40,000 unions and associations internationally.
• Our focus is helping members understand their available benefits and providing long-term financial protection.

Daily Responsibilities

• Handle inbound and outbound calls with members
• Schedule and confirm appointments
• Present benefit options to union members who have requested information
• Use basic computer systems to manage client information
• Complete required paperwork and digital forms
• Follow quality-control standards to ensure accuracy
• Participate in ongoing training and leadership development

Qualifications

• Strong verbal communication skills
• Excellent customer service and relationship-building abilities
• Positive, upbeat attitude with strong energy
• Comfortable interacting with individuals and groups
• Able to maintain professional customer relationships
• Customer service or sales experience is preferred, but not required
• Able to communicate effectively with management, team members, and clients
• Team-oriented and coachable
• Legally authorized to work in the U.S. or Canada

Benefits

• Full benefits package
• 100% remote work
• Flexible schedule with work-from-home options
• Weekly pay
• Performance-based monthly bonuses
• Opportunity to qualify for company-sponsored trips to destinations such as the Bahamas, Cancun, Las Vegas, and other yearly convention locations