Entry-Level Customer Service Specialist - Training & Growth

Iron Bloom Collective; Meridian (ID); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Training provided

Onboarding program

Professional development

Collaborative team environment

Advancement opportunities

Job summary

Iron Bloom Collective is seeking a friendly and dependable Customer Service Representative to join our team in Meridian, Idaho. This entry-level role is designed for recent graduates or career changers and includes training to develop essential customer service skills.

You will handle customer inquiries, provide product information, and support engagement activities, while maintaining professional relationships with customers and teammates.

Qualifications

• Strong verbal communication and interpersonal skills.
• Dependable, professional, and willing to learn.
• Ability to work independently and collaboratively.
• Positive attitude and a customer-focused approach.
• Ability to follow instructions and adapt to feedback.

Responsibilities

• Communicate with customers in a friendly, professional, and helpful manner.
• Answer questions and provide accurate information about available products and services.
• Assist with customer inquiries and help resolve routine concerns.
• Support customer engagement and outreach activities.
• Maintain professional relationships with customers and team members.
• Participate in team meetings, coaching sessions, and training activities.
• Help the team meet customer service and performance goals.
• Maintain accurate records and follow established procedures.

Skills

Verbal communication

Interpersonal skills

Dependable

Willing to learn

Team player

Customer-focused

Job description

Iron Bloom Collective is seeking a friendly and dependable Customer Service Representative to join our team in Meridian, Idaho. This entry-level role is designed for recent graduates or career changers and includes training to develop essential customer service skills.

You will handle customer inquiries, provide product information, and support engagement activities, while maintaining professional relationships with customers and teammates.