Entry-Level Customer Service & Sales Specialist

GCI Communication Corp; United States; On-site; USD 32,000 - 52,000; Full time

Job summary

GCI is seeking a Customer Service Sales Specialist I to support customers with our products and solutions, promoting GCI’s value through proactive upselling, cross-selling, and retention efforts. You will engage customers, learn offers, and deliver a high-quality experience while meeting sales goals.

This entry-level role includes on-going training, emphasizes teamwork, and requires strong communication in English.

Qualifications

• High School diploma or equivalent.
• Minimum of six months general work experience.
• Previous experience in customer service and sales preferred.

Responsibilities

• Focus on customer service and sales to identify best plans and products for customers.
• Meet and exceed sales goals and upsell additional products and services.
• Provide a first-class customer service experience and resolve inquiries professionally.
• Communicate effectively with customers and other departments to ensure satisfaction.
• Stay current on GCI products, promotions, and pricing plans.

Skills

Customer service

Sales

Communication

Teamwork

Problem solving

Education

High School diploma

GED within 1 year

Tools

MS Office

Job description

GCI is seeking a Customer Service Sales Specialist I to support customers with our products and solutions, promoting GCI’s value through proactive upselling, cross-selling, and retention efforts. You will engage customers, learn offers, and deliver a high-quality experience while meeting sales goals.

This entry-level role includes on-going training, emphasizes teamwork, and requires strong communication in English.