Entry Level Customer Service Representative at STN, inc. Austin, TX

Downtown Boulder Partnership; Austin (TX); On-site; USD 24,000 - 36,000; Full time

Job summary

STN Promotions is hiring an Entry Level Customer Service Representative to engage customers in acquisitions and existing accounts. No experience required; full training provided. You will create product proposals, drive sales, and build strong customer relationships to support client growth.

The role emphasizes effective communication, attention to detail, and teamwork to achieve KPIs, with ongoing coaching and development opportunities.

Qualifications

• High school diploma or equivalent.
• Experience in a Customer Service Representative, Sales, Client Facing and/or entry-level experience.
• Comfortable engaging with working directly with customers.
• High attention to detail when managing accounts.
• Excellent written and verbal communication skills.
• Strong work ethic and the ability to learn new skills quickly.
• Outstanding time management and follow-up.

Responsibilities

• Create and present product proposals to customers related to their individual needs
• Drive sales growth through regular contact and introducing our clients’ specific products and services that are available
• Cultivate relationships directly with all customer accounts, new and existing
• Retain customer accounts by solution-based selling
• Support and collaborate with other entry-level Customer Service Representative team members to ensure the quality of work and hit KPIs

Skills

Customer service

Communication

Time management

Attention to detail

Fast learner

Education

High school diploma or equivalent

Job description

Job Description

STN Promotions is a fast‑growing business management firm that elevates our clients' growth with innovative customer service, sales, and marketing techniques. We are currently hiring a dynamic and creative Entry Level Customer Service Representative to engage our consumer audience in acquisitions and existing accounts. No experience is required; full training and development are provided. This role offers direct impact on professional growth as our clients expand.

Requirements of our Entry Level Customer Service Representative:

• Create and present product proposals to customers related to their individual needs
• Drive sales growth through regular contact and introducing our clients’ specific products and services that are available
• Cultivate relationships directly with all customer accounts, new and existing
• Retain customer accounts by solution‑based selling
• Support and collaborate with other entry‑level Customer Service Representative team members to ensure the quality of work and hit KPIs

Experience and skills we are looking for from our Entry Level Customer Service Representative:

• High school diploma or equivalent
• Experience in a Customer Service Representative, Sales, Client Facing and/or entry‑level experience
• Comfortable engaging with working directly with customers
• High attention to detail when managing accounts
• Excellent written and verbal communication skills
• Strong work ethic and the ability to learn new skills quickly
• Outstanding time management and follow‑up