Entry Level Customer Service Representative

Top Notch Alliance; Irving (TX); On-site; USD 19,286 - 24,796; Full time

Benefits offered by this job

Paid training

Job summary

Top Notch Alliance in Irving, Texas is seeking entry-level Customer Service Representatives to support community outreach events in person. This full-time role involves working at local events, greeting attendees, answering questions, and helping with setup and breakdown.

No office-only or remote work is available; reliable transportation is required. Training is provided, with ongoing coaching and opportunities for advancement based on performance.

Qualifications

• Excellent communication and interpersonal skills.
• Positive attitude with a willingness to learn.
• Reliable transportation is required.
• Must be able to work in person; this is not a remote or hybrid position.
• High school diploma or equivalent preferred.
• Customer service, retail, hospitality, event, or volunteer experience is helpful but not required.

Responsibilities

• Represent community outreach campaigns at scheduled local events.
• Welcome and engage with event attendees in a friendly, professional manner.
• Answer questions and provide accurate information about current community initiatives.
• Assist with event setup, organization, and breakdown.
• Work collaboratively with team members to ensure successful event operations.
• Maintain a positive attitude while interacting with the public.

Skills

Communication skills

Interpersonal skills

Reliability

In-person work

Customer service experience

Education

High school diploma or equivalent

Job description

Entry Level Customer Service Representative

Top Notch Alliance, Irving, Texas, United States

About this position

We're seeking friendly, dependable individuals to join our growing team as Entry-Level Customer Service Representatives. This is a full‑time, in‑person position supporting community outreach events throughout the local area.

Please Note: This position involves working at community events, interacting with the public, and traveling to local event locations as part of your workday. This is not an office‑only, remote, or hybrid position. Reliable transportation is required.

You’ll represent community outreach campaigns at scheduled events, interact with members of the public, answer questions, and help create positive experiences. Every day is different, making this a great opportunity for someone who enjoys working with people in a fast‑paced environment.

No previous experience is required. We provide paid training and ongoing support to help you succeed.

Responsibilities

• Represent community outreach campaigns at scheduled local events
• Welcome and engage with event attendees in a friendly, professional manner
• Answer questions and provide accurate information about current community initiatives
• Assist with event setup, organization, and breakdown
• Work collaboratively with team members to ensure successful event operations
• Maintain a positive attitude while interacting with the public

We Offer

• Paid training
• Ongoing coaching and professional development
• A supportive, team‑oriented work environment
• Opportunities for advancement based on performance
• Hands‑on experience in customer service, event support, and community engagement

Schedule

Full‑time

Weekend availability may occasionally be needed based on scheduled community events

Requirements

• Excellent communication and interpersonal skills
• Positive attitude with a willingness to learn
• Reliable transportation is required
• Must be able to work in person; this is not a remote or hybrid position
• Comfortable working with the public in a face‑to‑face environment
• Customer service, retail, hospitality, event, or volunteer experience is helpful but not required
• High school diploma or equivalent preferred

Work Location

This is an in‑person position based in the Irving, TX area. Team members report to the office and travel to scheduled event locations throughout the surrounding community. Remote work is not available for this role.