Entry Level - Customer Service Liaison

Eclipse Marketing; Southfield (MI); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive compensation

Bonus incentives

Optional travel opportunities

Job summary

Eclipse Marketing in Southfield, Michigan is seeking a Customer Service Liaison to provide client representation and information at local events. The role requires effective communication and strong organizational skills to support daily operations.

Ideal candidates will demonstrate attention to detail, be proactive problem-solvers, and possess excellent interpersonal skills. The position offers competitive compensation with bonus incentives based on performance.

Qualifications

• Must have the ability to prioritize, organize and handle multiple tasks.
• Excellent oral and written communication skills.
• Proactive problem-solver who can make independent decisions.

Responsibilities

• Act as a representative of the brands we work with.
• Perform administrative and support duties related to daily operations.
• Contribute to ongoing process improvements.

Skills

Attention to detail

Organizational skills

Communication skills

Problem-solving skills

Adaptability

Job description

Job Description

Customer Service Liaison: provide client representation and information on the clients we represent to the public at local events.

Responsibilities

• Act as a representative of the brands we work with
• Perform a range of administrative and support duties related to the daily operations
• Maintain current knowledge of organizational and department policies and procedures
• Contribute to ongoing process improvements
• Attend staff meetings
• Support promotional team activities

Qualifications

• Attention to detail and a high level of organization is imperative
• Must have the ability to prioritize, organize and handle multiple tasks
• Must be proactive in nature and at times, work with minimal supervision
• Excellent oral and written communication skills
• Effective and courteous communicator with all
• Resourceful and highly adaptive personality
• A proactive problem-solver who can make independent decisions is a must

Benefits

• Competitive compensation, bonus incentives, and optional travel opportunity if desired
• Base hourly pay + bonuses and incentives based on a 40 hour work week