Entry-Level Customer Experience Specialist

Pure Michigan Talent Connect; Michigan; On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Employee Assistance Program

Educational Assistance

Health, dental, vision insurance

Job summary

Pure Michigan Talent Connect is seeking a customer service focused individual in Shelby Township, Michigan. The role requires handling customer interactions, following operational documents, and maintaining strong relationships. Physical tasks include lifting up to 50 lbs and standing for extended periods.

The position emphasizes excellent service, organizational and communication strengths, with equal opportunity employment and comprehensive benefits.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Provide customer service in a retail or similar environment.
• Follow instructions and interpret operational documents.
• Maintain strong customer relationships and communication.
• Assist with lifting and physical tasks as required by the role.
• Exhibit strong organization and problem-solving abilities.

Skills

Customer service

Communication skills

Organizational skills

Problem solving

Teamwork

Education

High school diploma

Job description

Pure Michigan Talent Connect is seeking a customer service focused individual in Shelby Township, Michigan. The role requires handling customer interactions, following operational documents, and maintaining strong relationships. Physical tasks include lifting up to 50 lbs and standing for extended periods.

The position emphasizes excellent service, organizational and communication strengths, with equal opportunity employment and comprehensive benefits.