Entry Level Criminal Justice Technician

Intervention; Golden (CO); Vor Ort; USD 20.000 - 28.000; Vollzeit

Benefits dieser Stelle

Medical, dental and vision insurance

401(k) retirement program with match

Paid holiday, vacation and sick time

PSLF eligible employer

Shift differential for overnight and>

Zusammenfassung

Intervention, Inc. in Golden, CO is seeking a Sobriety Services Technician to monitor court-ordered offenders and other clients.

This entry-level role supports testing procedures, maintains records and interfaces with clients with professionalism and care. Responsibilities include sign-in for testing, escorting clients, monitoring urine screens and breathalyzer tests, and completing paperwork with accuracy.

Qualifikationen

• High school diploma or GED or equivalent.
• One year customer service experience or training.
• Excellent organizational and customer service skills.
• Ability to communicate effectively verbally and in writing.
• Ability to stay calm in stressful situations.
• Knowledge of the client population and cultural sensitivity.
• Must pass background check and have access to state criminal databases.
• Because this position requires direct observation of females submitting specimens for urinalysis, being female has been determined to be a Bona Fide Occupational Qualification and only females will be considered for the position.

Aufgaben

• Sign in clients to conduct testing.
• Escort clients to and from collection area.
• Monitor urinalysis testing of same sex clients.
• Follow policies on collection of testing samples and document results.
• Complete documentation and Chain of Custody accurately and timely.
• Provide professional interaction with referral sources, staff and clients.
• Attend all required trainings and meetings.
• Maintain cleanliness and professionalism of office.

Kenntnisse

Customer service

Organizational skills

Communication skills

Data entry

Teamwork

Calm under pressure

Cultural competency

Ausbildung

High school diploma or GED

One year customer service experience

Jobbeschreibung

Intervention, Inc., a Colorado non-profit, provides services within the criminal justice system across the state of Colorado including sobriety monitoring (UAs/BAs), electronic monitoring, probation supervision and community corrections.

Do you want to make a difference and change lives EVERY DAY? Do you have what it takes to be a positive influence on people in the criminal justice system? Are you looking for an entry level position to get your foot in the door?

Make a difference by working with a company committed to enhancing client's success. RISE UP with us by incorporating our values every day!

Respect

Integrity

Service

Empathy

Understanding

Professionalism

Intervention offers:

• Commitment to employee training and career growth
• Opportunity to make a difference while gaining experience in the criminal justice field
• Medical, dental and vision insurance
• 401(k) retirement program with generous company match and immediate vesting
• Paid holiday, vacation and sick time
• Intervention is a qualified employer under the public service student loan forgiveness (PSLF) program
• Shift differential for overnight and weekend hours

Title: Sobriety Services Technician

*This is an entry level Criminal Justice position*

*No previous experience required!*

Pay: $17.36/hr
Location:Golden, CO
Hours:M-F 8AM - 5PM

OVERVIEW

Provides drug and alcohol sobriety monitoring of court-ordered offenders and other clients.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Support, promote and adhere to the mission, values and Code of Conduct of Intervention Inc.
• Reflect Intervention Inc.s’ commitment to treating all persons with dignity and respect at all times.
• Maintain confidentiality of client and company information.
• Carry out all duties/responsibilities in accordance with Company values, policies and procedures, applicable laws and contractual obligations.
• Sign in clients to conduct testing.
• Escort clients to and from collection area.
• Visually monitor Urinalysis testing of same sex clients.
• Monitor testing of clients through urine screens, breathalyzer, and oral swabs.
• Follow all policies and protocol on the collection of testing samples.
• Complete all documentation/paperwork, Chain of Custody accurately and in a timely fashion.
• Accept testing fees, issue receipt to clients and secure payment in office safe.
• Assist in processing and reporting all testing results.
• Prepare incident reports, concisely, clearly and completely prior to the end of the shift.
• File all paperwork and documentation accurately and in a timely fashion.
• Communicate and interact professionally with all referral sources, staff and clients.
• Attend all scheduled staff meetings.
• Take appropriate action to prevent or diffuse potentially disruptive situations.
• Remain alert at all times and react quickly, effectively, and calmly in emergency and other high stress situations.
• Maintain cleanliness and professionalism of office, including public and non-public areas
• Provide coverage outside of regular schedule as needed.
• Drive personal car to court, jail and/or other sites as required, including in adverse weather
• Attend all required trainings and apply skills and knowledge.
• Regular and predictable attendance.

MINIMUM QUALIFICATIONS

EDUCATION and/or EXPERIENCE

• High school diploma or general education degree (GED); OR one year customer service experience and/or training.

QUALIFICATIONS

• Exceptional organizational and customer service skills.
• Basic computer skills to enter data, generate reports and create communications from variety of software programs and databases.
• Ability to communicate effectively both verbally and in writing.
• Ability to remain calm in stressful situations.
• Knowledge of the cultural and socioeconomic characteristics and appropriate techniques and practices for the client population.
• Ability to interact effectively as a team member and independently with Company staff, stakeholders, and with diverse client base.
• Must pass background check and have ability to access to state criminal databases.
• Because this position requires direct observation of females submitting specimens for urinalysis, being female has been determined to be a Bona Fide Occupational Qualification and only females will be considered for the position.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Application Deadline: Open until filled

**PLEASE CHECK YOUR SPAM FOLDERS**

You should receive a confirmation email from us within a few minutes of completing the application. If you did not receive the confirmation email, please check your Bulk/Spam or Junk email folders. If this has happened, please select the message and mark it NOT Spam/ NOT Junk, which should allow future messages to get through.