Entry-Level Community Outreach & Customer Service

Iron Bloom Collective; Boise (ID); On-site; USD 19,000 - 28,000; Full time

Job summary

Iron Bloom Collective in Boise is expanding its local campaign teams and hiring an entry-level Customer Service Associate. You will engage face-to-face with the public to share client missions, answer questions, and securely process new donor or customer registrations.

No prior marketing, fundraising, or sales experience is required; we provide comprehensive daily training and mentorship from the ground floor up.

Qualifications

• Excellent verbal communication and friendly face-to-face presence.
• Purpose-driven mindset with eagerness to learn professional skills.
• Coachable with growth mindset and strong daily work ethic.
• Reliable transportation to Boise office and local campaign sites.
• No prior marketing or sales experience required; training provided.

Responsibilities

• Represent partner organizations at events, venues, and pop-up locations across Treasure Valley.
• Initiate polite, enthusiastic conversations to raise awareness and support.
• Educate community members on organizational goals and address questions respectfully.
• Accurately process customer accounts, contributions, and onboarding metrics.
• Attend daily morning coaching sessions on public speaking and logistics.
• Collaborate with team to hit daily and weekly outreach targets.

Skills

Verbal communication

Face-to-face presence

Customer service

Growth mindset

Reliability

Job description

Iron Bloom Collective in Boise is expanding its local campaign teams and hiring an entry-level Customer Service Associate. You will engage face-to-face with the public to share client missions, answer questions, and securely process new donor or customer registrations.

No prior marketing, fundraising, or sales experience is required; we provide comprehensive daily training and mentorship from the ground floor up.