Entry-Level Claims Associate Role at Sedgwick – Grow Fast

Sedgwick; United States; Remote; USD 24,000 - 34,000; Full time

Benefits offered by this job

401K on day one

Medical, dental, vision

PTO

Referral incentive program

Job summary

Sedgwick is seeking an Entry-Level Liability Claims Associate for remote work within the United States. This role serves as a launchpad into the insurance and claims management industry, ideal for candidates with no prior experience.

Primary duties include adjudicating lower-level liability claims, managing client relationships, and ensuring proper documentation and coding. The position emphasizes growth opportunities, a strong benefits package, and a stable workplace culture.

Qualifications

• Education & Licensing: High school diploma or GED required.
• Strong oral and written communication; computer literate including Microsoft Office; organizational skills required.
• Experience: Clerical or customer service experience or equivalent; familiarity with medical terminology is a plus.

Responsibilities

• Handles lower-level liability and/or physical damage claims under close supervision.
• Supports other claims representatives, examiners and leads with larger or more complex claims as necessary.
• Processes general liability claims determining compensability and benefits due; monitors reserve accuracy and files necessary documentation with state agency.
• Communicates claim action/processing with claimant, client and appropriate medical contact.
• Ensures claim files are properly documented and claims coding is correct.
• May process routine payments and prescriptions and status reports for lifetime medical claims and defined period medical claims.
• Maintains professional client relationships.

Skills

Communication

Customer service

Organizational skills

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Entry-Level Claims Associate Role at Sedgwick – Grow Fast — Remote

This entry-level role at Sedgwick is a solid launchpad into the insurance and claims management industry, particularly for candidates with no prior industry experience. Sedgwick is one of the largest third-party administrators (TPAs) in the world, giving your resume immediate brand recognition.

Compensation context: At $21/hr (~$43,680/year), this falls on the lower end of the market for claims associates. Industry benchmarks for similar roles range from $38,000–$55,000 annually depending on location and experience, so there is room to negotiate or grow quickly through promotions.

• General liability claims adjudication and insurance terminology
• Client relationship management in a regulated environment
• Documentation, compliance, and state regulatory filing
• Medical terminology and healthcare billing familiarity

These are highly transferable skills for careers in risk management, insurance underwriting, paralegal work, or healthcare administration.

Green flags: Day-one 401(k) matching, explicit promotion pathways, and Sedgwick's Great Place to Work certification suggest a structured, stable employer. The "no prior experience required" bar lowers risk for career changers.

Watch for: "Heavy phone traffic" and "fast-paced environment" language can indicate high-volume, production-measured roles. Confirm workload expectations and team support structures during the interview.

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance

Liability Claims Associate | Remote | Dedicated Client

Are you looking for an impactful job requiring no prior experience that offers an opportunity to develop a professional career?

• A stable and consistent work environment in an office setting
• Career development and promotional growth opportunities through increasing responsibilities
• A diverse and comprehensive benefits package to take care of your mental, physical, financial and professional needs

PRIMARY PURPOSE OF THE ROLE: To analyze reported lower-level general liability claims to determine benefits due; and to ensure ongoing adjudication of claims within company standards and industry best practices.

ARE YOU AN IDEAL CANDIDATE? We are looking for an enthusiastic candidate to fill a Liability Claims Associate position. Ideal candidates will thrive in a collaborative team environment, show motivation and drive in their work ethic, are customer-oriented, naturally empathic and solution-focused.

ESSENTIAL RESPONSIBILITIES MAY INCLUDE

• Handles lower-level liability and/or physical damage claims under close supervision.
• Supports other claims representatives, examiners and leads with larger or more complex claims as necessary.
• Processes general liability claims determining compensability and benefits due; monitors reserve accuracy, and files necessary documentation with state agency.
• Communicates claim action/processing with claimant, client and appropriate medical contact.
• Ensures claim files are properly documented and claims coding is correct.
• May process routine payments and prescriptions and status reports for lifetime medical claims and/or defined period medical claims.
• Maintains professional client relationships.

Licensing: Preferred

QUALIFICATIONS

• Education & Licensing: High school diploma or GED required
• Skills: Strong oral and written communication, computer literate – including Microsoft Office, organizational skills required
• Experience: Clerical or customer service experience or equivalent combination of education and experience preferred. Medical office/familiarity with medical terminology. Heavy phone traffic. Ability to multitask, time management skills, work in a fast-paced environment, and decision making skills.

WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.

Physical: Computer keyboarding, travel as required.

Auditory/Visual: Hearing, vision and talking.

TAKING CARE OF YOU

• Referral incentive program.
• Career development and promotional growth opportunities.
• A diverse and comprehensive benefits offering including medical, dental, vision, 401K on day one.

As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is ($21.00/hr). A comprehensive benefits package is offered including but not limited to medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Is this Liability Claims Associate position fully remote? Yes, the position is listed as remote. However, it is restricted to candidates located in the United States, and the role involves heavy phone traffic suggesting standard US business hours are required. What is the pay rate for this role at Sedgwick? The starting pay is $21.00 per hour. Sedgwick notes that actual compensation may vary based on skill set, experience, and cost of specific location. Do I need prior insurance or claims experience to apply? No prior experience is required. Sedgwick prefers clerical or customer service experience and familiarity with medical terminology, but welcomes candidates new to the industry. What benefits does Sedgwick offer for this role? Benefits include medical, dental, vision, 401(k) with matching starting on day one, PTO, disability and life insurance, an employee assistance program, flexible spending or health savings account, and a referral incentive program. Is any licensing required for this Liability Claims Associate position? Licensing is listed as preferred but not required, making this accessible to candidates who have not yet obtained an adjuster's license.

Remote work & career advice that actually works.