Entry-Level Account Manager: Customer Success & Growth

TSG - The Sheridan Group; Haverhill (NH); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

On-the-job training through Sheridan A

Tuition reimbursement

Paid vacation & holidays

Medical/Dental/Vision

401(k) with company match

Hiring bonus $1,000 after 12 weeks

Referral program

Flexible shifts

Job summary

Sheridan is seeking an Assistant Account Manager for an entry-level position to support the Account Manager II/I by serving customers, processing orders for production, and handling clerical tasks. The role emphasizes accuracy, communication, and teamwork in a fast-paced print and publishing environment.

You will gain on-the-job training through Sheridan Academy, with tuition reimbursement opportunities, a benefits package, and paths for career advancement in a growing company that values

Qualifications

• Minimum high school diploma or GED with some customer service experience.
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to act with integrity, professionalism, and confidentiality.
• Willingness to learn a variety of computer software applications including order entry and job ticket systems.
• Proficient with Microsoft Office Suite or related software.

Responsibilities

• Interact with customers and assist Account Manager II/I.
• Prepare orders for production.
• Provide clerical support as needed.

Skills

Customer service

Communication

Organizational skills

Analytical skills

Integrity & confidentiality

Software applications

Microsoft Office

Education

High school diploma or GED

Tools

Order entry systems

Job ticket systems

Job description

Sheridan is seeking an Assistant Account Manager for an entry-level position to support the Account Manager II/I by serving customers, processing orders for production, and handling clerical tasks. The role emphasizes accuracy, communication, and teamwork in a fast-paced print and publishing environment.

You will gain on-the-job training through Sheridan Academy, with tuition reimbursement opportunities, a benefits package, and paths for career advancement in a growing company that values