Entry-Level Account Associate: Water Treatment & Client Support

Veolia; Charlotte (NC); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance (1

Life Insurance

Paid Time Off

Paid Holidays

Parental Leave

401(k) Plan with matching

Flexible Spending & Health Saving (FS/

AD&D Insurance

Disability Insurance

Tuition Reimbursement

Job summary

Veolia is seeking an entry-level Account Associate in Customer Success Management to support Account Managers while learning the fundamentals of chemical water and process treatment solutions. You will work with diverse customers and gain hands-on experience in technical analysis and customer service, building your expertise in water treatment technologies.

You will shadow Account Managers, assist with data collection, training, site visits, and reports, while developing analytical and

Qualifications

• Bachelor's degree or recent graduates with 0–2 years of relevant experience preferred.
• Interest in chemical water & process treatment.
• Strong academic background or internship experience in technical fields and/or industrial environments.
• A full valid driver's license and willingness to travel.

Responsibilities

• Shadow Account Managers to learn chemical treatment programs for Cooling Water, Boiler Water, Wastewater, Memchem, and Process Applications.
• Collect and run samples, evaluate treatment data, and assist in preparing technical reports under supervision.
• Complete comprehensive technical training programs to build foundational knowledge in chemical applications and water treatment processes.
• Assist with customer visits and service calls to gain exposure to industrial environments and customer relationship building.
• Help maintain customer records, assist with sample scheduling, and support account documentation.
• Prepare preliminary technical reports and data summaries for review and approval by Account Manager.
• Follow all EHS policies and procedures while learning safe work practices in industrial settings.

Skills

Analytical thinking

Communication skills

Detail orientation

Team collaboration

Safety awareness

Industrial environment adaptability

Willingness to learn

Education

Bachelor's Degree in Biology, Chemistry, Environmental Science or Engineering/Technologist

Job description

Veolia is seeking an entry-level Account Associate in Customer Success Management to support Account Managers while learning the fundamentals of chemical water and process treatment solutions. You will work with diverse customers and gain hands-on experience in technical analysis and customer service, building your expertise in water treatment technologies.

You will shadow Account Managers, assist with data collection, training, site visits, and reports, while developing analytical and