Entertainment Technician - Entertainment Administration

Hard Rock Casino Northern Indiana; Gary (IN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Comprehensive benefits package

Health and wellness support

Job summary

Hard Rock Casino Northern Indiana seeks a dedicated team member to assist with event production. This role involves setting up and maintaining equipment for performances and ensuring a quality experience for guests.

The ideal candidate will have at least three years of event/concert production experience, strong communication skills, and the ability to work flexible schedules including holidays and weekends. A comprehensive benefits package is included.

Qualifications

• Minimum of 3 years in event/concert production experience.
• Ability to understand Hard Rock Northern Indiana policies.
• Must be able to work flexibly including holidays and weekends.

Responsibilities

• Assist in set up and tear down of events.
• Maintain lighting, sound, and stage systems.
• Create a positive environment for guests.

Skills

Strong communication skills

Listening skills

Patience and diplomacy

Proficiency in MS Office

Education

High School Diploma or trade school certificate

Job description

Overview

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Position Summary

Under the direction of the Supervisor, Production the incumbent assists in the operational functions of the Hard Rock Entertainment Department including set up and tear down of events property wide, performs fabrication, set-up, assembly, and disassembly of all equipment, scenery, wardrobes, instruments and tools necessary for the preparation of professional shows and performances. Assist in day to day operations of department to ensure it functions properly.

Responsibilities

• Creates an atmosphere that induces guests to make Hard Rock Casino Northern Indiana their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members to provide superior guest service.
• Follow Production policies and procedures related to the entertainment department to ensure efficient and effective operations.
• Assist in implementing event operating plans and for Hard Rock Live.
• Assemble and disassemble trusses for lighting shows, soft goods, scenery, drops, curtains, etc.
• Assemble sets and stages, including related light and sound components.
• Load in prior to shows and performances and loads out following shows and performances equipment, instruments, wardrobe, tools, etc.
• Repair and maintain lighting, sound, and fly systems, drops, soft goods, stage and stage floor, musical instruments, etc. to avoid delay or cancellation of performances due to malfunctioning equipment.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.
• Demonstrate actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.
• Promote positive public/employee relations at all times
• Maintain a clean, safe, hazard-free work environment within area of responsibility.
• Performs other duties as assigned and adheres to all Indiana Gaming Regulations.

Non-essential Job Functions

• Attend seminars when needed.

Education And /Or Experience Requirements

(Related education and experience may be interchangeable on a year for year basis)
High School Diploma or trade school certificate and a minimum of three (3) years of event/ concert production experience performing similar duties required or a combination of education and experience.

Additional Requirements (Licenses, Certifications, Testing, etc.)

• Must obtain and maintain all licenses / certifications per Federal, State, and Indiana Gaming Commission.
• Must successfully pass background check.
• Must successfully pass drug screening.
• Prior experience opening new properties/outlets preferred.
• Must be twenty-one (21) years of age.
• Must be able to work holidays and weekends, as well as flexible shifts.

Knowledge Of

• Must possess strong communication and listening skills, excellent speaking, reading and writing.
• Minimum of 3 (three) years of work experience in event/concert production.
• Ability to read and understand all Hard Rock Northern Indiana policies and procedures.
• Pertinent federal, state, and local laws, codes, and regulations.

Ability To

• Must possess strong communication and listening skills, excellent speaking, reading, and writing.
• Ability to effectively deal with internal and external customers and staff, some of whom will require high levels of patience, tact, and diplomacy.
• Proficient with MS Office – Word, Excel, Outlook, PowerPoint.

The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of team members assigned to this job. The Team Member understands that employment with the Company is at-will and that no express and/or implied contract of employment exists unless it is in writing and signed by the Department Head. The Team Member further understands that conditions may require the Company to modify this Job Description and that the Company reserves the right to exercise its discretion to make such changes.