Entertainment Team Lead – Retail Customer Experience

Walmart; Framingham (MA); On-site; USD 30,000 - 48,000; Full time

Benefits offered by this job

Walmart+ membership

Live Better U tuition assistance

Walmart Academy training

401(k) matching

Stock purchase plan

Health benefits

Job summary

Walmart is seeking entertainment and general sales associates to greet customers, guide them to products, and maintain attractive displays across departments. You will move merchandise from receiving to sales floor, stock shelves, and assist with checkout to ensure a smooth shopping experience for guests.

The role emphasizes strong customer service, the ability to walk long distances in a fast-paced environment, and teamwork with multiple supervisors.

Qualifications

• Strong customer service skills.
• Ability to walk up to 5 miles per day.
• Ability to stock shelves and assist customers.

Responsibilities

• Greet customers on the sales floor and offer assistance.
• Direct customers to products in Apparel, Entertainment, Toys, Sporting Goods, and other departments.
• Move merchandise from receiving to the sales floor and maintain displays.
• Stock shelves and answer questions while ensuring aisles are neat and clean.
• Assist with checkout when needed and provide a positive experience for shoppers.

Skills

Customer service

Communication

Stocking

Merchandising

Job description

Walmart is seeking entertainment and general sales associates to greet customers, guide them to products, and maintain attractive displays across departments. You will move merchandise from receiving to sales floor, stock shelves, and assist with checkout to ensure a smooth shopping experience for guests.

The role emphasizes strong customer service, the ability to walk long distances in a fast-paced environment, and teamwork with multiple supervisors.