Enterprise Team Leader

Quiet Capital; Cincinnati (OH); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health coverage

401K match

Paid time off

Employee assistance

Volunteer time off

Job summary

Divisions Maintenance Group (DMG) is hiring an Enterprise Team Leader in Cincinnati to oversee a portfolio of enterprise accounts and the teams that support them.

The role combines strategic oversight with hands‑on leadership to drive growth, renewals, and customer satisfaction, while developing Account Executives for future leadership.

You will connect sales, operations, and clients, set priorities, manage escalations, and ensure disciplined account management in a fast‑paced environment.

Qualifications

• Bachelor’s degree required or equivalent experience.
• 7+ years in enterprise sales or portfolio leadership roles.
• Proven experience leading and developing Account Executives.

Responsibilities

• Own the commercial performance and health of a consolidated portfolio.
• Develop and execute account growth plans for retention and expansion.
• Lead executive engagement including QBRs and on-site meetings.
• Coach AEs to enterprise account management and pipeline discipline.
• Oversee cross-functional alignment with operations, finance, marketing and partners.

Skills

Account leadership

Enterprise sales

Strategic thinking

Executive presence

CRM proficiency

Education

Bachelor’s degree

Tools

Salesforce

Microsoft Office

Job description

Title: Enterprise Team Leader

Reports To: Chief Operating Officer

Department: GTM

Location: Cincinnati, OH

Position Status: Salary Exempt

About DMG

Divisions Maintenance Group provides facility maintenance services to retail chains and distribution and fulfillment centers across the country.

We are leading the way with our technology, creating world‑class products that are revolutionizing the industry and fulfilling our brand promise of "Uninterrupted Peace of Mind".

DMG is a Certified Great Place to Work with a strong, inclusive culture and top‑notch benefits.

Job Summary

The Enterprise Team Leader (ETL) is a senior leadership role responsible for overseeing the performance and development of a portfolio of enterprise customers and the teams that support them. This role balances strategic oversight with hands‑on leadership, ensuring accounts are managed thoughtfully, teams are developed intentionally, and customers experience consistent, high‑quality partnership.

The ETL operates as a connector between sales, operations, and customers, providing direction, prioritization, and escalation support while reinforcing disciplined account management and long‑term growth. Success in this role requires strong judgment, the ability to lead through influence, and comfort managing complexity across people, accounts, and outcomes.

What You'll Do

Portfolio Ownership and Commercial Performance

• Own the commercial performance, growth strategy, and overall health of a consolidated portfolio encompassing all accounts managed by a team of Account Executives.
• Develop and execute account‑level growth plans that drive retention, expansion, and long‑term customer value.
• Serve as the senior point of accountability for portfolio outcomes, including revenue growth, renewals, and customer satisfaction.

Enterprise Account Strategy and Executive Engagement

• Maintain a deep, current understanding of each account’s business objectives, stakeholders, risks, opportunities, and growth plan.
• Support and participate in executive‑level customer engagement, including QBRs, account strategy sessions, and on‑site key customer meetings.
• Serve as a senior escalation point for complex client issues, ensuring timely resolution and strong stakeholder relationships.
• Serve as a subject matter expert on customer needs, company solutions, and the broader go‑to‑market strategy.

Team Leadership and Talent Development

• Lead, coach, and develop a team of Account Executives (AEs), setting clear expectations and accountability for performance.
• Guide AEs to operate as effective enterprise account managers through strong account planning, disciplined sales execution, and executive‑level engagement.
• Prepare high‑performing AEs for future leadership opportunities, including transition into Cornerstone Team Leader roles as accounts scale in size and complexity.

Cross‑Functional Execution and Operational Alignment

• Oversee day‑to‑day account execution and ensure alignment between account strategy and service delivery.
• Load‑balance AE portfolios and direct resource shifts to meet evolving customer needs.
• Collaborate cross‑functionally with operations, finance, marketing, and strategic partners to identify and execute growth opportunities.

Performance Management and Business Discipline

• Drive consistent adoption of CRM, pipeline management, forecasting, and account planning best practices across the portfolio.
• Manage portfolio budgets, P&L, and forecasting, ensuring consistent execution against financial targets.
• Deliver against defined KPIs, including portfolio growth, retention, client engagement (e.g., client visits and QBRs) cadence and quality, and AE development outcomes.
• Other duties as assigned by management.

What You Need

• Bachelor’s degree required; advanced degree preferred or equivalent relevant experience.
• 7+ years of experience in enterprise sales, account management, or portfolio leadership roles.
• Proven experience leading and developing Account Executives, including performance management and career progression.
• Demonstrated ability to manage a large, complex portfolio across multiple enterprise accounts simultaneously.
• Strong strategic and consultative selling capabilities with executive‑level presence.
• Experience owning and supporting QBRs, client escalations, and senior stakeholder relationships.
• Ability to partner effectively with operations leadership to manage capacity, resources, and service delivery.
• Strong financial and business acumen with an understanding of revenue, margin, and portfolio tradeoffs.
• Excellent communication, coaching, and influence skills.
• Proficiency with Salesforce and Microsoft Office tools, with the ability to use data to drive decisions.
• Valid driver’s license and ability to travel regularly for client engagement.
• Ability to manage the stress of a fast‑paced environment.
• Ability to meet the in‑person requirements of the team and/or business needs.

What You'll Get

At DMG, you’ll be part of an amazing team that encourages learning, growth, and advancement. Our company has an entrepreneurial spirit that rewards self‑starters and encourages employees to take charge of their own careers.

Some of our many benefits include:

• Health, dental and vision coverage on day 1.
• Dollar-for-dollar 401K match up to 4% of salary with immediate 100% vesting.
• Paid Primary and Secondary Caregiver leave.
• Employee Assistance Program to assist with everyday challenges.
• Paid time off to volunteer.

Divisions Maintenance Group is an equal opportunity employer.