Enterprise Systems Architect

awardco; Lindon (UT); On-site; USD 140,000 - 180,000; Full time

Job summary

Awardco is seeking a dedicated Enterprise Architect to own the strategic layer of our systems ecosystem, partnering with IT/Security, Data/AI, and Business teams to deliver a cohesive architectural vision. You will craft blueprints, govern integration standards, and guide cross-functional teams through complex, scalable initiatives.

In this role you’ll shape how systems connect, ensure AI-readiness, and drive secure, compliant design across Salesforce platforms while mentoring engineers and

Qualifications

• 8+ years of experience in Business Systems, Enterprise Architecture, or Systems/Solutions Engineering with deep hands-on Salesforce expertise.
• Demonstrated experience owning architecture strategy across multiple systems and teams.
• Expert in Event-Driven Distributed Systems and Multi-Tenant Partner Provisioning.
• Strong understanding of system integration patterns (APIs, middleware) and data modeling.

Responsibilities

• Own enterprise architecture strategy across Business Operations, GTM, and internal platforms and create blueprints and reference architectures.
• Design scalable integration patterns (APIs, middleware, event-driven architecture) and AI-connectivity patterns for AI systems across platforms.
• Review and approve architecture for major system changes with a focus on scalability, security, and data integrity.
• Mentor engineers on architectural thinking, secure design principles, and integration best practices.
• Lead cross-functional collaboration across Systems Ops, IT/Security, Data/AI, and Engineering.

Skills

Salesforce expertise

Event-driven systems

APIs integration

Data modeling

AI/LLM connectivity

Security & governance

Tools

Sales Cloud

Service Cloud

CPQ & Revenue Cloud

Job description

Awardco is reimagining the workplace to be more rewarding, supportive, and fun for everyone. As one of the fastest-growing companies in the employee experience industry, our mission is to help employees love what they do, love where they work, and get recognized for their efforts-especially our own employees! And as winners of Glassdoor's Best Places to Work, Best in Brightest in the Nation, and Great Place to Work, we do much more than talk the talk.

As Awardco scales, so does the complexity of the systems that run our business. We've reached the point where we need a dedicated architect - not just an engineer - to own the strategic layer of our systems ecosystem: the layer that sits above the infrastructure and security substrate owned by IT/Security, and below (and feeds) the Data and AI layers our company is increasingly built on. This person will be the connective tissue between Systems Ops, IT/Security, and our Data/AI architects, ensuring we have one cohesive, simplified, well-integrated infrastructure strategy rather than a patchwork of point solutions. If you think in blueprints, love turning ambiguity into a clear architectural point of view, and want to shape how a fast-scaling SaaS company's systems foundation is built, this is your seat.

What you will do:

Enterprise Architecture Strategy & Vision

• Define and own the enterprise systems architecture strategy across Business Operations, GTM, and internal platforms - establishing and stewarding the architectural layer that sits above core IT/Security infrastructure and feeds a clean, reliable foundation into the Data and AI ecosystem.
• Partner closely with IT/Security to ensure systems architecture is built on a secure, compliant, well-governed foundation, without owning that substrate directly.
• Partner closely with Data and AI architects and teams to make sure downstream systems, integrations, and data models are AI- and analytics-ready - clean, well-modeled, and reliably queryable.
• Develop and maintain architectural blueprints, reference architectures, system maps, and integration diagrams that give the business a single source of truth for 'how our systems fit together.'
• Produce solution briefs and "art of the possible" concepts that translate technical architecture into strategic options leadership can act on.
• Proactively surface strategic infrastructure moves - consolidation opportunities, technical debt to retire, platforms to rationalize - before they become urgent problems.

Systems Design & Delivery

• Own end-to-end architecture for complex, cross-functional initiatives spanning Salesforce and Awardco's broader business systems ecosystem.
• Establish and maintain architecture standards, integration patterns, and governance practices that the Systems Ops team builds against.
• Design scalable, forward-looking integration patterns - APIs, middleware, event-driven architecture, and emerging AI-connectivity patterns such as MCP (Model Context Protocol) servers and tool-use APIs that let AI systems act across business platforms.
• Guide the team on when to apply deterministic automation versus AI-based reasoning, and how to evaluate AI tooling trade-offs in a production business-systems context.
• Review and approve architecture for major system changes before they ship, acting as a technical quality gate for scalability, security posture, and integration hygiene.

Cross-Functional Leadership & Influence

• Serve as the primary architecture partner across Systems Ops, IT/Security, Data/AI, RevOps, Product, and Engineering - the person those teams call when a decision needs an architectural point of view.
• Present infrastructure strategy, roadmap, and trade-offs to executive leadership in clear, business-relevant terms.
• Mentor and upskill Business Systems Engineers on architectural thinking, secure design principles, and integration best practices, raising the bar for the whole team.
• Help define what "good" looks like for the Systems Ops function as it matures from an execution-focused team into one with a real architectural practice.

What you will bring:

• 8+ years of experience in Business Systems, Enterprise Architecture, or Systems/Solutions Engineering, with deep hands-on Salesforce expertise (Sales Cloud, Service Cloud; CPQ and Revenue Cloud Advanced strongly preferred).
• * Demonstrated experience owning architecture strategy across multiple systems and teams - not just designing one system, but defining how systems relate to each other.
• * Expert in Event-Driven Distributed Systems and Multi-Tenant Partner Provisioning to build our end-to-end marketplace and fulfillment pipeline.
• * Strong understanding of system integration patterns (APIs, middleware, event-driven architecture) and data modeling, including semantic layers that expose business data in formats AI systems can reliably reason over.
• * Strong working knowledge of AI/LLM connectivity patterns (MCP servers, tool-use APIs, agentic workflows) and how they change integration and data