WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the No. 1 hospital in Dallas-Fort Worth according to U.S. News & World Report , we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!
JOB SUMMARY
Works under general direction to perform systems administration duties on large-scale computer systems in a data center environment.
BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:
- PPO medical plan, available day one at no cost for full-time employee-only coverage
- 100% coverage for preventive healthcare-no copay
- Paid Time Off, available day one
- Retirement Programs through the Teacher Retirement System of Texas (TRS)
- Paid Parental Leave Benefit
- Wellness programs
- Tuition Reimbursement
- Public Service Loan Forgiveness (PSLF) Qualified Employer
Learn more about these and other UTSW employee benefits!
EXPERIENCE AND EDUCATION
Required Education
- Associate's Degree in a technical field or equivalent.
Experience
- 5 years of job-related experience
- 3 years of experience in a support position or role in an information systems environment.
- Experience may be considered in lieu of education.
JOB DUTIES
- Analyzes and remediates problems involving: operating systems, database systems, applications, and other technologies.
- Troubleshoots system components and recommends improvements in support of an efficient, highly available data center operation.
- Designs and implements data system components under the direction of Managers and other levels of Systems Engineers.
- Works to identify and propose innovative and creative solutions that enhance or increase the efficiency of the services provided by Information Resources to the campus community.
- Develops and reviews specifiations for data system components and services.
- Assists in the development of test plans and documentation of recovery procedures.
- Assists with the development of guidelines related to the installation of Operating Systems, Database software and other application systems.
- Support for Call Center (HEAT) incidents.
- Identifies and analyzes that impact of system security vulnerabilities in relation to the enterprise environment.
- Assists with responses to security incidents to prevent additional loss and obtains and preserves forensic evidence.
- Remains knowledgeable of changes in technology, industry practices, and state and federal regulatory requirements including FISMA, NIST FIPS, and other relevant publications.
- Performs other duties as assigned.
Knowledge, Skills and Abilities
- Work may require additional skills including a basic knowledge of Tivoli Storage Manager, IBM ZOS, VAX/VMS, or other legacy environments.
- Work may require additional skills including application systems, database systems, or knowledge of specialty hardware appliances.
- Work may require working long periods of time to meet deadlines.
- Work requires ability to accurately interpret computer-issued error messages and take appropriate action.
- Work requires ability to design and implement system infrastructure changes.
- Work requires ability to design and implement systems administration tools, which integrate with other computing systems.
- Work requires ability to effectively present information and respond to questions from managers, clients, customers and co-workers.
- Work requires ability to follow oral and written instructions and the ability to communicate effectively both verbally and in writing.
- Work requires ability to give oral and written presentations.
- Work requires ability to plan and organize work in logical and efficient manner.
- Work requires ability to read, write, analyze and interpret technical procedures.
- Work requires adaptability/flexibility to react positively to changes in work environment.
- Work requires basic knowledge of Microsoft/Linux/UNIX server operating systems.
- Work requires basic knowledge of Windows XP, Windows 7, Microsoft Office Suite; and/or
- Work requires exercise of moderate judgment.
- Work requires initiative to improve productivity and quality of work.
- Work requires intermediate knowledge of at least one operating system and its commands/utilities at a user level; can edit files, issue commands, navigate the file system.
- Work requires strong interpersonal and communication skills; capable of explain