Enterprise Systems Administration Manager

Programmanagers; Chicago, Northern (IL, KY); Hybrid; USD 150,000 - 180,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) retirement

Flextime and telecommuting

Parental leave

Paid time off

Job summary

Brailsford & Dunlavey (B&D) seeks an Enterprise Systems Administration Manager to design, govern, and optimize core enterprise platforms. You’ll bridge business needs with IT, shaping scalable operating models across Finance, HR, and Operations in a hybrid setup in DC and Chicago areas.

The role emphasizes governance, data integrity, and system enhancements for Workday, ADP, and Microsoft 365, with collaboration across leadership and vendor partners.

Qualifications

• 8+ years of experience in business analysis, enterprise systems analysis, business process improvement, ERP administration, or related roles.

Responsibilities

• Partner with business leaders to document, analyze, and improve current-state business processes across Finance, HR, Business Development, Project Delivery, and Corporate Operations.
• Translate business requirements into system configurations, workflows, and governance practices across platforms including Workday Financials, Projects, Adaptive Planning, HCM, ADP, Microsoft 365.

Skills

Business analysis

ERP administration

Systems governance

Tools

Workday

ADP

Microsoft Entra ID

Microsoft 365

Job description

Working at B&D means more than just having a job; it means building a career. Explore a future with B&D, which offers exceptional benefits, a collaborative multidisciplinary approach, an inclusive environment, and ample opportunities for career advancement.

Brailsford & Dunlavey and PMA have integrated hiring operations after our recent merger . Explore all of our open opportunities below.

At Brailsford & Dunlavey (B&D), we lead the planning, development, and management of the places that shape and strengthen communities—where people live, learn, work, and play. B&D partners with institutions, municipalities, and organizations to shape and deliver complex real estate and capital projects, providing strategic insight and end-to-end advisory services across the full project lifecycle.

B&D recently joined forces with Project Management Advisors, bringing together two nationally recognized leaders in program management and real estate advisory services. Together, the combined firm offers expanded capabilities across industries and throughout the full project lifecycle—from early-stage strategy and planning through execution and beyond.

The preferred location for this position is Washington, DC, with Chicago, IL as a secondary location. This is a hybrid role.

Position Overview

The Enterprise Systems Administration Manager serves as a key partner in the administration of enterprise systems including but not limited to design, documentation, optimization, configuration, release management / enhancement, and governance of the organization's core business processes.

This role works closely with leaders across Finance, Human Resources, Business Development, Project Delivery, Operations, and Information Technology to understand current-state business processes, identify opportunities for improvement, and design scalable future-state operating models that support organizational growth, operational excellence, and acquisition integration.

The Enterprise Systems Administration Manager acts as a bridge between business stakeholders and technology teams, translating business requirements into system configurations, workflows, governance practices, reporting structures, and automation opportunities across platforms including Workday, Microsoft Entra ID, Active Directory, ADP, Microsoft 365, and other enterprise applications. Ordinary system configurations are designed, tested, and deployed by the manager using best practices. This role also works to maintain as well as cultivate relationships with our stable of vendor partners supporting heavy implementation work and/or complex configuration activities.

This position plays a critical role in business process transformation, enterprise systems governance, ERP optimization, organizational scalability, enterprise reporting, data governance, and M&A integration initiatives.

Key Responsibilities

Business Process Analysis & Design

• Partner with business leaders to document, analyze, and improve current-state business processes across Finance, Human Resources, Business Development, Project Delivery, and Corporate Operations
• Facilitate business process mapping sessions and develop process documentation, workflows, decision trees, and standard operating procedures
• Design scalable future-state business processes that support organizational growth, operational efficiency, compliance requirements, and acquisition integration activities
• Identify process bottlenecks, inefficiencies, control gaps, and opportunities for automation
• Advise business stakeholders on process design best practices and operational governance frameworks
• Collaborate with leadership teams to align enterprise processes with strategic organizational objectives
• Assist in establishing enterprise process standards, governance practices, and process ownership models across business functions
• Conduct requirements gathering sessions and stakeholder interviews to understand operational challenges and future business needs

Enterprise Systems Strategy & Optimization

• Translate approved business process designs into enterprise system requirements, workflows, and configuration recommendations
• Support administration and optimization of enterprise platforms including Workday Financials, Projects, Adaptive Planning, Human Capital Management, ADP, Microsoft Entra ID, Microsoft 365, and related business applications
• Evaluate how business process changes impact enterprise systems, security models, reporting structures, and operational workflows
• Partner with IT and business leaders to ensure enterprise systems effectively support organizational goals and operational requirements
• Coordinate with implementation and support partners on system enhancements, issue resolution, releases, and configuration updates
• Participate in tenant management, testing coordination, release validation, and user acceptance testing activities
• Maintain system documentation, configuration records, and operational procedures
• Evaluate and prioritize system enhancement requests based on business value and organizational impact
• Assist with organizational change management efforts related to process and technology improvements

Enterprise Governance & Compliance

• Establish and support governance processes for enterprise applications, master data management, security roles, workflow approvals, and reporting standards
• Assist in maintaining enterprise system documentation, process ownership models, and change management procedures
• Participate in enterprise systems governance councils and business process review initiatives
• Help ensure system configurations align with approved business policies, operational controls, and segregation-of-duties requirements
• Support audit, compliance, and internal control activities related to enterprise systems and business processes
• Support acquisition integration activities related to enterprise systems, business process alignment, and data migration efforts
• Assist with migration and normalization of financial, project, employee, and operational data from acquired organizations
• Coordinate data validation, reconciliation, testing, and business process alignment activities during integration projects
• Help establish standardized processes and reporting structures across newly integrated business units

Testing, User Support, Training & Change Management

• Establish and support frameworks including but not limited to end-to-end, unit, and regression testing in partnership with third-party implementation partners and support firms including defect tracking and remediation efforts
• Serve as an escalation point for enterprise systems support issues including triage assessment
• Assist with end-user training, documentation, and change management efforts
• Develop training materials and process documentation supporting new systems and process initiatives
• Promote user adoption and effective utilization of enterprise platforms and reporting tools
• Support communication and stakeholder engagement efforts during system and process changes

Qualifications

• 8+ years of experience in business analysis, enterprise systems analysis, business process improvement, ERP administration, or related operational technology roles

Business Analysis & Process Skills

• Experience documenting, analyzing, and redesigning business processes across multiple business functions considerate of multiple enterprise platforms
• Strong experience with business process mapping, workflow analysis, and future-state process design using tools including Microsoft Visio
• Experience translating business requirements into functional & technical system requirements
• Demonstrated ability to evaluate the organizational impacts of process and system changes across multiple business functions
• Experience serving as a liaison between business stakeholders and technical teams
• Understanding of enterprise reporting, operational workflows, and business systems architecture
• Ability to balance strategic thinking with practical execution and day-to-day operational support

Technical & Operational Skills

• Systems administration experience supporting Workday FINS including light configuration / enhancement work
• Strong analytical and problem-solving capabilities
• Familiarity with enterprise data governance and master data management concepts
• Understanding of identity management, security role design, workflow automation, and enterprise application governance
• Ability to coordinate effectively across technical and non-technical stakeholders
• Strong organizational, documentation, and project coordination skills

Interpersonal Skills

• Strong communication, facilitation, and stakeholder management abilities
• Ability to influence and guide discussions across multiple departments and leadership levels
• Collaborative mindset with strong attention to operational detail

Preferred Qualifications

• Experience with SAP, Oracle, UKG, or similar enterprise platforms
• Experience supporting professional services, consulting, project-based, or multi-entity organizations
• Experience supporting ERP implementations, business process redesign, organizational transformation initiatives, or enterprise systems integrations
• Experience supporting acquisition integrations or large-scale organizational change initiatives
• Experience facilitating requirements gathering workshops and stakeholder interviews
• Experience using testing and defect management tools such as OpenText ALM, TestRail, or similar tools
• Experience with reporting and analytics platforms such as Power BI, Tableau, or similar tools

Why People Choose B&D

Impactful Mission
Be part of meaningful work that helps shape the places where people live, learn, work, and play.

Learning & Growth
We invest in mentorship, leadership development, and continuous learning at every stage of your career.

Strong Culture
Entrepreneurial thinking, collaboration, intellectual curiosity, integrity, and excellence drive how we work.

Robust Benefits
Comprehensive benefits include medical, dental, and vision coverage, retirement benefits, professional development support, paid time off, and more.

This role's target base annual salary range is currently $150,000-$180,000. Pay scales are determined by role, level, location, and alignment with market data. Individual pay is determined through interviews and an assessment of several factors unique to each candidate, including, but not limited to, job-related skills, relevant education, experience, certifications, candidate abilities, and pay relative to other team members.

The company benefits listed above are a summary of the benefits. Specific details, availability, and eligibility requirements apply in accordance with company policies.

Brailsford & Dunlavey, Inc. is committed to providing a diverse and inclusive work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Brailsford & Dunlavey, Inc. participates in E-Verify.

Each person who joins the B&D team has demonstrated excellence in his or her field.

We recruit project managers, construction managers, planners, architects, economists, finance specialists, management consultants, and other experts. The merging of these diverse skill sets and backgrounds helps us meet—and often exceed—our firm’s goals. We are committed to every employee’s rapid professional development and provide many opportunities for everyone to stretch their intellectual capacities.

“I appreciate B&D’s commitment to inclusivity. As a woman in the real estate development space, all too often, I’m the only minority or woman in the room. It feels great to know that I have the B&D family behind me to make me feel appreciated.”

B&D Employee

OUR COMMITMENT

B&D’s benefits are second to none in any industry.

We believe that a comprehensive benefits package is critical to supporting our employees’ personal and family needs, and demonstrates our true commitment to work-life balance.

Whether you are looking for a company that shares the burden of health care costs, permits occasional working-from-home flexibility, or invests heavily into each employee’s 401(k), B&D delivers a complete package.

B&D provides a complete package to our full-time employees.

• 100% company-paid medical, prescription, and dental insurance premiums for employees and their children
• Flexible spending accounts for medical and dependent care expenses
• Company-paid contributions to 401(k) retirement accounts
• Flextime and telecommuting
• Parental leave
• Voluntary vision insurance
• Company-paid disability and life insurance
• Vacation, sick, and holiday pay
• Adoption assistance program
• Reimbursement for professional memberships/certifications
• Learning & Development department dedicated to providing in-house training
• Employee assistance program
• Corporate fitness center access at most locations
• Cell phone reimbursement
• Wellness Committee and wellness-based programming

Our collaborative approach relies on passionate and ambitious individuals.

Each B&D employee embodies these attributes:

• Willing to take intellectual, emotional, & financial risks
• Committed to excellence for excellence’s sake
• Predisposed to initiate deliberate, disciplined action
• Intellectually curious
• Of high personal integrity
• Ambitious for the firm
• Engaging
• Able to endure to achieve excellence

INCLUSION

We are invested in providing an inclusive environment where everyone has a voice.

Throughout B&D’s history, firm leaders have shown a commitment to creating positive, inclusive, and diverse environments for both our client communities as well as the firm. Inclusion is an essential part of our purpose.

In addition to making concerted efforts to hire and retain a diverse group of employees, we have an active Inclusion Committee that is dedicated to ensuring we all feel connected and included at B&D. As a firm, we are examining our biases together, which makes us all better and allows us to make smarter decisions for our clients. Working for B&D means making inclusion a top priority in your day-to-day words and actions.

FOSTERING DIVERSITY & INCLUSION

Employee Resource Group (ERG)

At B&D, we are committed to fostering a diverse and inclusive culture. This is why we are proud to have an Employee Resource Group, which was formed organically through the efforts of many individuals passionate about equity in the workplace.

In the true spirit of inclusion, this group is open to all employees. The ERG meets regularly to discuss issues, host events, provide peer support and advise HR and senior leadership on matters related to the workplace and the broader community. Our ERG helps expand representation to include new perspectives at all levels of the organization. Interest groups represented within our ERG include, but are not limited to, LGBTQ+ employees, black employees, women employees, employees who are parents, health and wellness initiatives, and more.

Read Paul & Chris's statement on B&D's commitment to inclusion

Brailsford & Dunlavey is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail [e-mail].