Enterprise Solutions Engineer (GIS)

GeoMarvel; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

GeoMarvel in Alexandria, Virginia is seeking a GIS Solution Engineer to support our growing GIS team. You will implement and maintain GIS infrastructure, advise clients on best practices, and lead trainings to boost GIS proficiency.

The role requires ArcGIS Enterprise and Server experience, strong problem solving, and the ability to communicate complex technical concepts to both technical and non-technical audiences. Join a team delivering impactful spatial data solutions.

Qualifications

• Bachelor's degree in Computer Science, GIS, IT or related field or GIS professional certification.
• Minimum two years of hands-on GIS system administrator experience.
• Strong ArcGIS ecosystem knowledge and GIS proficiency.
• Excellent problem solving, writing, presentation and organizational skills.
• Legal eligibility to work in the United States.

Responsibilities

• Engage with managed services clients to provide technical recommendations and GIS growth.
• Design architecture patterns that fit client needs and improve environments.
• Communicate project updates with internal and external teams.
• Lead security checks, system monitoring setup, health checks, and scheduled tasks.
• Advise on data and imagery services, Portal administration and enterprise geodatabase strategies.
• Develop technical recommendations, SOPs, and training/demo materials for clients.

Skills

GIS expertise

Customer service

Problem solving

Communication

Team collaboration

System architecture

Education

B.S. in GIS/CS/IT

Tools

ArcGIS Enterprise

ArcGIS Online

ArcGIS Pro

ArcGIS Server

ArcGIS API for Python

Job description

Company Description

GeoMarvel is a software development company and Esri Gold Tier Business Partner based in Alexandria, Virginia, specializing in Geographic Information Systems (GIS) solutions. The team focuses on workforce optimization, cloud infrastructure, data analysis, computation, and custom application and data visualization development. Leveraging over 30 years of industry experience, GeoMarvel builds scalable infrastructure and software tailored to complex spatial and data challenges. Its portfolio includes Fortune 500 companies, international non-profits, disaster relief organizations, large electric utilities, local governments, and startups, offering a diverse and impactful project environment for team members.

Position Overview

GeoMarvel is seeking a passionate and experienced GIS Solution Engineer to support our talented and growing team. The GIS Solution Engineer role has a heavy focus on critical thinking and problem solving, with responsibilities including the implementation and maintenance of GIS infrastructure, advising clients on industry patterns and best practices, and leading discussions and trainings to foster client knowledge and GIS proficiency.

Technical Skills

• Expertise with ArcGIS Enterprise installation/configuration/updates, system patching/maintenance, license renewals and detail-oriented troubleshooting
• A well-rounded understanding of the ArcGIS ecosystem, including ArcGIS Enterprise/Online, ArcGIS Pro workflows, and the suite of commercial off-the-shelf (COTS) applications
• Firm foundation with various system architecture patterns, including single/multi-machine environments, on-prem/cloud implementations, hybrid and high availability deployments
• Ability to effectively communicate complex technical solutions with both technical and non-technical audiences
• Experience with ArcGIS Server roles (Hosting, Image, GeoEvent, etc) installation, configuration and architecture patterns
• Preferred: Experience with Automation scripting (ArcGIS API for Python, Command line, etc..)

Roles and Responsibilities

• Engage with managed services clients on a regular basis, providing technical recommendations while fostering organizational GIS growth and system stability
• Strategize recommendations to improve client environments, including the design of appropriate architecture patterns that best fit client needs
• Communicate effectively with internal and external teams to provide regular project updates
• Lead administrative tasks including security checks, system monitoring setup, conducting health checks and implementing scheduled tasks
• Advise on best practices for data and imagery services, Portal user/group management, enterprise geodatabase strategies
• Collaborate internally to develop technical recommendations documents, standard operating procedures, and training/demo materials to present to clients

Must Haves

• A Bachelor of Science degree in Computer Science, Geographic Information Systems, Geographic Information Science, Information Technology, Computer Information Systems from an accredited University, or a current equivalent GIS professional certification
• A minimum of two years’ professional experience, in addition to the education or experience requirements above, which demonstrates hands-on proficiency as a system administrator with focus on GIS support
• A collaborative work ethic, the ability to work with multiple project managers, developers and clients simultaneously
• Strong knowledge of ArcGIS ecosystem and well-rounded understanding of GIS
• Exceptional customer service orientation
• Excellent problem-solving, writing, interpersonal, presentation and organizational skills
• Must be legally eligible to work in the United States