Enterprise Solutions Architect: ROI & Cloud

ConvergeOne; United States; Remote; USD 105,000 - 180,000; Full time

Benefits offered by this job

401(k) Plan with employer match

Medical Coverage

Paid Parental Leave

Job summary

A leading technology consultancy in the United States is looking for a Senior Solutions Architect to develop strategies for Enterprise Customers. This role involves collaborating with Business and IT Leaders, providing solution consulting, and ensuring technical accuracy. The ideal candidate will possess 7-10 years of experience in collaboration and customer experience, with expertise in Cisco and Microsoft solutions. Responsibilities also include maintaining certifications, demonstrating solutions, and ensuring customer satisfaction. Competitive salary and comprehensive benefits offered.

Qualifications

• 7-10 years in Collaboration and Customer Experience.
• Strong expertise in Cisco Collab, Avaya Collab, Microsoft.
• Must have knowledge of VoIP, SIP, H.323, and WebRTC.

Responsibilities

• Serves as a subject matter expert in key areas.
• Works with Business Leaders to identify customer needs.
• Provides solution consulting and technical architecture.

Skills

Collaboration expertise

Customer experience knowledge

SIP and Cloud services

VoIP protocols

Microsoft Office proficiency

Presentation skills

Customer facing skills

Job description

A leading technology consultancy in the United States is looking for a Senior Solutions Architect to develop strategies for Enterprise Customers. This role involves collaborating with Business and IT Leaders, providing solution consulting, and ensuring technical accuracy. The ideal candidate will possess 7-10 years of experience in collaboration and customer experience, with expertise in Cisco and Microsoft solutions. Responsibilities also include maintaining certifications, demonstrating solutions, and ensuring customer satisfaction. Competitive salary and comprehensive benefits offered.