Enterprise Services and Tools Operations and Maintenance (ESTOM) Lead

World Wide Technology Holding, LLC; United States; On-site; USD 155,000 - 170,000; Full time

Benefits offered by this job

Health, dental, vision

Onsite health centers

401k with company matching

Life and disability insurance

Tuition reimbursement

PTO and holidays

Parental leave

Military leave

Bereavement

Nursing mothers benefits

Pet insurance

Job summary

World Wide Technology Holding, LLC is seeking a highly qualified IT operations professional to support enterprise operations and systems administration in a dynamic environment. The role requires eligibility for high-level government clearances and strong collaboration with management, technical teams, and customer personnel.

Preferred locations include Chandler, AZ or Washington DC, with base compensation in a scalable range depending on location, experience, and certifications.

Qualifications

• Active TS clearance or the ability to obtain TS clearance as required.
• Bachelor’s or Master’s degree in Computer Science, MIS, or a comparable discipline.

Skills

Clearance: TS eligibility

SECRET clearance

Top Secret eligibility

Communication skills

Education

Bachelor’s or Master’s degree in CS / MIS or related

Tools

Microsoft certification

Job description

QUALIFICATIONS:

• SECRET clearance and be capable of obtaining a TOP SECRET clearance if required.
• Bachelor’s or Master’s degree in Computer Science, Management Information Systems, or a comparable computer-oriented discipline.
• Possess Microsoft certification applicable to Windows Server 2019 or a later version.
• Five years of progressively responsible, directly related information technology experience supporting enterprise operations and systems administration.
• Possess or be capable of obtaining a TS clearance when required, with classified duties performed only following Government verification and authorization.
• Demonstrated enterprise monitoring and reporting expertise to assess infrastructure availability, operational performance, and emerging technical conditions.
• Advanced knowledge of monitoring templates and alert configuration to establish meaningful thresholds, reduce unnecessary alerts, and support timely identification of service degradation.
• Have excellent written and verbal communication skills, demonstrating an ability to communicate effectively with people in both management and technical roles as well as customer personnel, as required.
• Strong organization skills with an ability to adapt to a rapidly changing environment.
• Experience working collaboratively across departments to identify requirements and dependencies.
• Be self-motivated. Must be able to anticipate problems and take a proactive approach to responsibilities.

Want to learn more about Government Services? Check us out on our platform:

https://www.wwt.com/public-sector

https://www.wwt.com/government-services

Preferred locations: Chandler, AZ or Washington DC

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $155,000.00 to $170,000.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off:PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

If you have any questions or concerns about this posting, please email *[e-mail]*.

LI-AH1

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