Enterprise Service Coordinator

VSC Fire & Security, Inc.; Cabot (AR); On-site; USD 51,577,000 - 80,231,000; Full time

Benefits offered by this job

Excellent pay

Paid vacation and holidays

Medical, dental and vision insurance

HSA or FSA

Company paid life insurance

Company paid long term disability

Bonus for referring new employees

Parental leave

Employee Assistance Program (EAP)

Training and advancement

Job summary

VSC Fire & Security, Inc. in Cabot, Arkansas, seeks an Enterprise Service Coordinator to manage Enterprise orders and serve as a primary contact for customers, ensuring service agreements are met and communication remains clear.

The role emphasizes coordination, scheduling, and relationship building with enterprise clients. We offer competitive pay ($18.00 - $28.00 per hour based on experience), paid vacation and holidays, comprehensive insurance options, and opportunities for training and

Qualifications

• 1–3 years of industry related work experience.
• Excellent communication and sales skills for internal and external customers.
• Ability to pass various background checks and follow written/verbal instructions.

Responsibilities

• Create, distribute, and bill incoming orders from Enterprise customers and maintain customer expectations to meet service agreements.
• Serve as one of the direct points of contact for Enterprise customers.

Skills

Customer relations

Communication

Sales skills

Analytical skills

Planning skills

Leadership

Conflict resolution

Scheduling

Building codes

Relationship building

Education

Associate or bachelor’s degree in business or related field

Industry related management experience

Job description

VSC Fire & Security delivers integrated, cutting-edge fire protection, life safety and security solutions, including fire suppression and detection systems, fire sprinklers, alarms and security systems.

The company was founded in 1958 on quality craftsmanship and exceptional customer service, with integrity and reliability at the center of everything we do. As the premier provider of fire protection and life-safety solutions across the Southeast, VSC Fire & Security provides every customer with comprehensive solutions through outstanding design, efficient installation, reliable service and repair, and thorough inspections.

VSC Fire & Security in Cabot, Arkansas is seeking candidates for the position ofEnterprise Service Coordinator.

What we offer:

• Excellent pay $18.00 - $28.00 and up based on experience
• Paid vacation and company holidays
• Medical, dental and vision insurance options for you and your family
• Health Savings Account (HSA) or Flexible Spending Account (FSA)
• Company paid life insurance for full time employees
• Company paid long term disability insurance
• Bonus for referring new employees
• Parental leave for full-time employees
• Employee Assistance Program (EAP)
• Opportunities for training and advancement

What you need:

• One to three (1-3) years of industry related work experience.
• Manage customer relations using excellent communication and sales skills for internal and external customers.
• Leveraging outstanding analytical and planning skills combined with strong leadership skills.
• Knowledge and aptitude for conflict resolution, organizational skills, analytical skills, scheduling, building code requirements, and building relationships.
• Ability to follow written and verbal instructions.
• Exceptional attention to detail and communication skills.
• Eagerness for professional development and growth.
• Ability to pass various background checks.
• Reliable transportation, valid State Driver's License with acceptable driving record for use of company vehicle.
• Desirable (but not required):
  • Associate or bachelor’s degree in business or related field.
  • Industry related management experience.

What you will do:

• Create, distribute, and bill incoming orders from Enterprise customers and maintains customer expectations to meet service agreements.
• Serve as one of the direct points of contact for Enterprise customers.

VSC Fire and Security is a drug free workplace.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in VSC Fire & Security’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.