Enterprise Sales Director

Giga; San Francisco (CA); On-site; USD 180,000 - 280,000; Full time

Benefits offered by this job

Competitive base salary + commission + equity

Catered lunch daily

Dinner stipend

$150/month wellness benefit

401(k) plan

Paid parental leave

Commuter benefits

Medical, dental, and vision coverage

Job summary

An innovative AI startup is looking for a Sales Director to manage relationships with key enterprise accounts. This role involves leading complex sales cycles and collaborating with product and engineering teams to deliver tailored solutions. The ideal candidate has over 5 years in SaaS sales with a proven track record of closing high-value contracts. Join a team that values impact and ownership while driving customer experience transformation. Enjoy competitive compensation and benefits including daily catered lunch and wellness programs.

Qualifications

• 5+ years in strategic or enterprise SaaS sales with a strong record of closing and expanding large deals.
• Proven ability to build trusted partnerships with executive stakeholders.
• Experience thriving in fast-paced environments where processes are still being defined.
• Clear and collaborative communicator who can align cross-functional teams.

Responsibilities

• Develop deep partnerships with executive stakeholders across organizations.
• Lead expansions and convert proofs of concept into long-term contracts.
• Manage enterprise negotiations and align stakeholders throughout the sales cycle.
• Build tailored account strategies for deeper engagement.
• Collaborate with founders, engineering, and deployment teams on customized solutions.
• Influence roadmap with customer insights in product and strategy discussions.

Skills

Strategic or enterprise SaaS sales

Building executive-level relationships

Navigating large organizations

Collaboration and communication

Job description

This role is on-site in San Francisco in the Dogpatch neighborhood.

Giga has recently raised a $61M Series A and has several paying customers, including DoorDash. We’re building the next generation of customer experience — real-time AI agents that can understand emotion, resolve issues instantly, and scale across the world’s largest enterprises.

It’s an exciting inflection point for the company. While we have been successful, we have larger ambitions. Our goal is to become the go-to AI platform for all enterprise automation, powered by our voice superintelligence.To achieve this, we need more great engineers.

The work affects millions of people every day and our engineers have autonomy and make true impact. This opportunity is unique because we have brilliant founders, have found commercial success, and see a clear path to becoming a generational company. Some further info about us:

• Voice AI startup Giga raises $61M Series A

• DoorDash and Giga Partnership

Giga builds AI agents trusted by the largest B2C companies in the world. Industry leaders like DoorDash trust Giga with their most complex support and operations workflows across voice, chat, and email. If being a part of this resonates with you, please apply!

About the Role

We’re looking for a Sales Director to own and expand relationships with Giga’s largest and most important enterprise accounts. You’ll drive complex, multi-stakeholder sales cycles across Fortune 1000 organizations — leading with insight, partnership, and a deep understanding of the customer’s business.

You’ll collaborate directly with Giga’s leadership, product, and engineering teams to shape custom solutions and unlock expansion opportunities within existing accounts and large-scale pilots. This is a foundational, high-impact role for someone eager to drive transformational change inside the world’s biggest brands.

What You’ll Do

• Own strategic relationships: Develop deep, trusted partnerships with executive stakeholders across CX, Operations, and Product teams.

• Drive growth across key logos: Lead expansion within our largest customers and convert POCs into multi-year, multi-million-dollar partnerships.

• Lead complex deal cycles: Manage enterprise negotiations, coordinate technical validation, and align stakeholders from first meeting through close.

• Develop account strategy: Build and execute tailored account plans to deepen engagement and expand into new lines of business.

• Collaborate cross-functionally: Partner with founders, engineering, and deployment teams to deliver customized, high-value solutions.

• Influence Giga’s roadmap: Bring customer insights directly into our product and strategy discussions to shape future capabilities.

Who You Are

• Experienced enterprise seller: 5+ years in strategic or enterprise SaaS sales with a strong record of closing and expanding 6 or 7-figure deals.

• Trusted partner: Skilled at navigating large, complex organizations and building executive-level relationships.

• Builder mindset: Thrives in early-stage, fast-paced environments where process and playbooks are still being written.

• Collaborative communicator: Clear, thoughtful, and able to align internal and external teams around shared outcomes.

Nice to Have

• Experience selling AI, automation, or CX transformation solutions.

• Familiarity with large-scale deployments in telecom, logistics, or e-commerce sectors.

• Early GTM or founding sales experience at a fast-growing startup.

Compensation & Benefits

• Competitive base + commission + equity

• Catered lunch daily

• Dinner stipend

• $150/month wellness benefit (gym, fitness classes, mental health)

• 401(k) plan

• Paid parental leave (12 weeks maternal, 6 weeks paternal)

• Commuter benefits

• Medical, dental, and vision coverage

Why Giga

At Giga, you’ll sell one of the most advanced enterprise AI platforms on the market — to the world’s most recognized consumer brands. You’ll be joining a team that moves fast, builds fearlessly, and values people who take ownership and drive impact.

If you’re motivated by closing transformative deals and partnering with global enterprises to redefine how they serve their customers, this is your opportunity to make it happen.

---

Giga is an equal opportunity employer. We're committed to providing equal employment opportunities regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.