Enterprise Saas Implementation Specialist

Transformcap; New York (NY); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance and PTO

Retirement options

Wellness stipends

Flexible work hours

Work from anywhere

Job summary

H1 is hiring an Implementation PM / Business Analyst to own client implementations, gather requirements, and bridge client needs to engineering. You will lead delivery across front-end and data integration, serving as the day-to-day contact for two major enterprise clients and writing specs engineers can execute from.

You will coordinate with internal teams to keep delivery on schedule, review frontend work for alignment, and document client needs for the product roadmap.

Qualifications

• 2+ years as an implementation PM, BA, or project manager on software or data products.
• Experience owning client relationships and delivery against commitments.
• Ability to write clear requirements documents (PRDs/BRDs/user stories).
• Comfort reviewing front-end deliverables against specs; basic HTML/CSS literacy a plus.

Responsibilities

• Own the requirements process from intake through sign-off with enterprise clients.
• Serve as day-to-day point of contact for two enterprise clients; run weekly syncs and manage scope.
• Coordinate delivery across engineering, design, and data teams for client builds including landing pages.
• Review front-end deliverables for alignment to specs and flag misalignments early.
• Document client-specific implementation needs for roadmap reference.
• Run ad hoc analyses and validate data against client requirements.
• Grow into product decision ownership on the client's surface over time.

Skills

Enterprise client management

Requirements documentation

Front-end delivery coordination

Organizational autonomy

Jira/Linear proficiency

Tools

Jira

Linear

Job description

At H1, we believe access to the best healthcare information is a basic human right. Our mission is to provide a platform that can optimally inform every doctor interaction globally. This promotes health equity and builds needed trust in healthcare systems. To accomplish this our teams harness the power of data and AI-technology to unlock groundbreaking medical insights and convert those insights into action that result in optimal patient outcomes and accelerates an equitable and inclusive drug development lifecycle. Visit h1.co to learn more about us.

About the team: H1's Product team partners with some of the world's largest technology and life sciences companies to deliver custom implementations of H1's data and intelligence products. This Implementation PM role is embedded in that work — owning requirements, coordinating delivery, and serving as the day-to-day point of contact for two of H1's most strategic enterprise clients. This role is execution-first with a clear growth path into broader product ownership.

WHAT YOU'LL DO AT H1

As Implementation PM / Business Analyst, you will be the person who makes implementation actually happen — gathering requirements, bridging client needs to engineering, and owning delivery across front-end and data integration work. You will run client relationships, write the specs engineers can work from, and keep delivery on track without close oversight.

• Own the requirements process for enterprise client implementations from intake through sign-off — writing clear, complete specs that front-end and data engineers can execute without back‑and‑forth.
• Serve as the day‑to‑day point of contact for H1's two largest enterprise clients, running weekly syncs, setting agendas, managing scope, and communicating status clearly.
• Coordinate delivery across internal engineering, design, and data teams on client‑specific builds including landing pages and front‑end data display components.
• Review front‑end deliverables for alignment to client requirements before shipping, and flag misalignments early in the delivery cycle.
• Identify and elevate scope creep proactively; negotiate trade‑offs with clients and internal stakeholders to keep delivery on schedule.
• Maintain project tracking and keep all stakeholders current without requiring hand‑holding from product or engineering leadership.
• Document client‑specific implementation needs in a format that can be incorporated into the product roadmap and referenced by data delivery and solutions engineering teams.
• Run ad hoc analyses and validate data against client‑facing requirements using available tooling.
• Partner with internal teams to identify and address operational inefficiencies in the implementation process, improving repeatability as the client base grows.
• Grow into owning product decisions on the client's product surface over time, with a path toward traditional PM scope as the role matures.

ABOUT YOU

• Client‑facing and comfortable: experienced managing enterprise client relationships and running delivery against hard commitments — not just internal stakeholders.
• A precise writer: able to produce requirements documentation that engineers can execute without clarification, and that clients can review and approve without confusion.
• Front‑end literate: comfortable reviewing landing pages and UI components against specs — you do not need to code, but you know when something does not match the brief.
• Self‑directed and organized: able to manage multiple workstreams and keep stakeholders current without close oversight.
• A collaborator: works fluidly with engineering, design, data, and commercial teams — comfortable being the connective tissue between client and internal delivery.
• Growth‑oriented: motivated by getting very good at execution now, with genuine interest in expanding into product strategy over time.

REQUIREMENTS

• Implementation or BA experience: 2+ years as a business analyst, implementation PM, technical PM, or project manager on software or data products.
• Enterprise client management: demonstrated experience owning client relationships and delivery against commitments — including scope management and status communication.
• Requirements documentation: proven ability to write requirements that engineers can work from — PRDs, BRDs, user stories, or equivalent.
• Front‑end delivery coordination: comfortable reviewing front‑end deliverables against specs; basic HTML/CSS literacy or prior work alongside front‑end engineers a plus.
• Organization and autonomy: able to manage multiple workstreams without close oversight; experience with Jira, Linear, or equivalent project tracking tools.

COMPENSATION

This role pays $90,000 to $130,000 per year, based on experience, in addition to equity (RSUs).

H1 OFFERS

• Full suite of health insurance options, in addition to generous paid time off.
• Pre‑planned company‑wide wellness holidays.
• Retirement options.
• Health & charitable donation stipends.
• Impactful Business Resource Groups.
• Flexible work hours & the opportunity to work from anywhere.
• The opportunity to work with leading biotech and life sciences companies in an innovative industry with a mission to improve healthcare around the globe.

H1 is proud to be an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, ancestry, national origin, religion, disability, sex (including pregnancy), age, gender, gender identity, sexual orientation, marital status, veteran status, or any other characteristic protected by law. H1 is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you require an accommodation, please reach out to your recruiter once you've begun the interview process. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.