Enterprise Portfolio Management Office Solutions Analyst III

L.A. Care; Los Angeles (CA); On-site; USD 105,267 - 173,689; Full time

Benefits offered by this job

Paid Time Off (PTO)

Tuition Reimbursement

Retirement Plans

Medical, Dental and Vision

Wellness Program

Job summary

An established industry player is seeking an Enterprise Portfolio Management Office Solutions Analyst III to oversee strategic programs and projects. In this pivotal role, you will engage with diverse teams to gather and document business requirements, ensuring successful execution of enterprise investments. Your expertise in methodologies such as JAD and SCRUM will be critical in leading discussions and driving collaborative outcomes. This role not only offers the chance to influence significant projects but also provides a supportive environment for professional growth through mentoring and training opportunities. If you are passionate about improving healthcare processes and making a difference, this is the opportunity for you.

Qualifications

• 5+ years of experience in business and systems requirements documentation.
• Strong domain expertise in managed healthcare environments.

Responsibilities

• Lead analysis sessions on complex projects using methodologies like SCRUM.
• Collaborate across business units for optimal outcomes.

Skills

Cross-functional collaboration

Business analysis

Requirements gathering

Critical thinking

Problem-solving

Mentoring

Communication skills

Customer service

Education

Bachelor's Degree in Related Field

Master's Degree in Related Field

Tools

Tableau

Requirements Management software

Job description

Enterprise Portfolio Management Office Solutions Analyst III

Job Category: Information Technology

Location: Los Angeles, CA, US, 90017

Position Type: Full Time

Salary Range: $105,267.00 (Min.) - $139,478.00 (Mid.) - $173,689.00 (Max.)

Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan, serving more than 2 million members.

Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents.

The Enterprise Portfolio Management Office Solutions Analyst III is accountable for intake, execution, and managing the oversight of strategic programs and projects approved and budgeted by L.A. Care Leadership and the Board of Governors. These programs and projects span multiple functions and departments and are enterprise investments in infrastructure and process excellence.

Duties

1. Leads analysis and requirements gathering sessions on large, complex programs and projects using methodologies such as JAD, JAR, SCRUM, etc.
2. Collaborates across multiple business units ensuring that all parties get the best possible outcomes for L.A. Care and its members and providers.
3. Documents functional and non-functional business needs and requirements, ensuring requirements are usable, specific, and testable.
4. Assists in defining Acceptance Test Criteria, tracing back to documented business requirements.
5. Creates and updates complex as-is and future state business workflows.
6. Makes recommendations for solutions or improvements through new process or technology.
7. Tracks maintenance of business needs and requirements during the execution and delivery phases.
8. Applies subject expertise in evaluating business operations and processes.
9. Provides training, recommends process improvements, and mentors junior level staff.
10. Defines and follows best practices for the organization based on BABOK or other authoritative bodies of knowledge.
11. Performs other duties as assigned.

Education Required

Bachelor's Degree in Related Field (In lieu of degree, equivalent education and/or experience may be considered).

Education Preferred

Master's Degree in Related Field

Experience

Required:
Minimum 5 years of experience eliciting and documenting business and systems requirements using techniques such as JAR/JAD, SCRUM, etc. OR minimum of 5 years of experience developing, implementing, and evaluating workflow processes, policies, and procedures.

Minimum of 7 years of experience in managed healthcare environment with strong domain expertise in at least one of the following disciplines: Claims/EDI, Membership, Provider, Care Management, or Finance.

Preferred:
Experience with Tableau and Requirements Management software.

Skills

Required:
Proven ability to work with a diverse group of people, including leadership, support staff, coworkers, and department management.

Proven ability to lead cross-functional discussions to reach collaborative outcomes.

Proven ability to produce outstanding analysis deliverables on complex, multi-disciplinary projects and programs.

Demonstrated ability to research complex issues and bring about resolution.

Demonstrated mentoring and coaching skills to develop other team members.

Excellent critical thinking and problem-solving skills.

Strong elicitation and process documentation skills.

Strong organizational and communication skills to build and foster effective relationships.

Excellent customer service skills with the ability to make independent judgments and handle multiple projects simultaneously.

Must have excellent written and verbal communications skills.

Ability to maintain a professional and mature demeanor at all times.

Ability to work in a fast-paced department independently or in a team.

Licenses/Certifications

Required: None

Preferred: Certified ScrumMaster (CSM)

Physical Requirements

Light

Additional Information

Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market. The range is subject to change.

L.A. Care offers a wide range of benefits including:

• Paid Time Off (PTO)
• Tuition Reimbursement
• Retirement Plans
• Medical, Dental and Vision
• Wellness Program