Enterprise PMO Quality Manager – Healthcare IT

NTT DATA, Inc.; Springfield (IL); On-site; USD 91,000 - 169,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off

Job summary

NTT DATA, Inc. is seeking an experienced Enterprise PMO Quality Manager to lead quality assurance across the IL MES PASS program. You will establish enterprise QA standards, govern DED compliance, and drive continuous improvement in a large-scale healthcare transformation.

You will collaborate with vendors, project managers, and stakeholders to ensure consistency, transparency, and timely escalation. Strong PMO and healthcare program experience are essential.

Qualifications

• Bachelor's degree or equivalent professional experience.
• 7+ years in project/program management, PMO governance, or quality management.
• PMP or equivalent certification.
• Experience establishing/supporting an Enterprise PMO for large-scale tech transformation.
• Healthcare/public-sector/MMIS/MES experience preferred.

Responsibilities

• Establish and maintain enterprise quality assurance and PMO QA processes.
• Conduct deliverable reviews and DED compliance checks.
• Develop QA standards, criteria, checklists, gates, metrics, and corrective actions.
• Maintain RAID management processes and repositories.
• Monitor risks, issues, dependencies, action-item aging, and escalations.
• Facilitate root-cause analysis and preventive actions for quality issues.
• Support governance meetings and executive reporting.

Skills

PMO governance

Quality management

Stakeholder communication

Risk management

Education

Bachelor's degree in business, IT, PM, healthcare administration or related field

Tools

Agile methodologies

Waterfall

Hybrid delivery

Job description

NTT DATA, Inc. is seeking an experienced Enterprise PMO Quality Manager to lead quality assurance across the IL MES PASS program. You will establish enterprise QA standards, govern DED compliance, and drive continuous improvement in a large-scale healthcare transformation.

You will collaborate with vendors, project managers, and stakeholders to ensure consistency, transparency, and timely escalation. Strong PMO and healthcare program experience are essential.