Enterprise Network Engineer II
Flexible work arrangements are available for this position within the Austin Metro area. The position will require up to 3 days per week in the office. Typical work week: 40 hours. Travel limited to training conferences or courses.
Benefits
- Competitive health benefits (Employee premiums covered at 100%, family premiums at 50%)
- Vision, Dental, Life, and Disability insurance options
- Paid vacation, sick leave, and holidays
- Teachers Retirement System of Texas (a defined benefit retirement plan)
- Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)
- Flexible spending account options for medical and childcare expenses
- Training and conference opportunities
- Tuition assistance
- Athletic ticket discounts
- Access to UT Austin’s libraries and museums
- Free rides on all UT Shuttle and Capital metro buses with staff ID card
Purpose
This position expands the University’s Wi‑Fi team to better support a wireless‑first campus and the ongoing delivery of enterprise wireless services across academic, research, residential, and administrative environments. The Enterprise Network Engineer II will plan, design, implement, maintain, and optimize campus wireless infrastructure; support RF coverage and capacity improvements; troubleshoot and remediate wireless issues; contribute to monitoring, lifecycle management, and operational standardization; and partner with ET and campus stakeholders to deliver reliable, scalable, and high‑performing wireless connectivity for end users across the University.
Responsibilities
- Design and support campus wireless networks, including access points, controllers, SSIDs, and RF settings.
- Troubleshoot wireless issues such as interference, roaming, authentication, and client performance.
- Work with ET and campus units to understand wireless and network needs in classrooms, labs, housing, and event spaces; coordinate surveys, maintenance, and deployments to improve service with minimal disruption.
- Test new network and wireless technologies, including Wi‑Fi platforms and management tools; help standardize configurations and automate routine network tasks.
- Use monitoring and reporting tools to identify network and wireless issues; support upgrades, recurring issue tracking, and lifecycle planning for network infrastructure.
- Provide escalation support for network and wireless outages, design issues, and complex troubleshooting; assist with after‑hours support, maintenance work, and incident response as needed.
- Drive university‑owned vehicles to job sites; maintain acceptable driver rating as established in Policy UTS157.
Required Qualifications
- U.S. Citizen, resident, or officially recognized asylee – applicant selected will be subject to government security investigation and must meet eligibility requirements for access to classified information at the level appropriate to the project requirements of the position.
- Bachelor’s Degree and intermediate network certifications (CCNA/CCNP – Routing/Switching or Data Center), or equivalent work experience.
- Comprehensive understanding of networking concepts (TCP/IP, routing, and LAN switching).
- 3 years of experience with medium‑to‑large enterprise network operations.
- Experience with Cisco Systems switches, routers and firewalls (IOS, IOS‑XE, NX‑OS, ASA, NGFW).
- Understanding of Ethernet cabling standards and color codes.
Equivalent combination of relevant education and experience may be substituted as appropriate.
Preferred Qualifications
- 5+ years of experience with medium‑to‑large enterprise network operations.
- Large scale network operations experience.
- Experience working in data center or mission critical environments deploying, operating and troubleshooting networks, servers and application layer firewalls.
- Experience designing enterprise networks.
- Security design and operations experience including HIPAA/FERPA/PCI compliance and necessary application/protocol analysis.
- Experience with MPLS VRF/L2VPN implementations.
- Experience with network automation such as Ansible, AWX, and Zero‑touch Provisioning (ZTP).
- Experience with Network Access Control (NAC) or Identity Based Network Services (IBNS).
- Familiarity with Software Defined Networking concepts.
- Higher education work experience.
Working Conditions
- May work around standard office conditions.
- Electronic workshop environment.
- Repetitive use of a keyboard at a workstation.
- Communication in person and over the phone, including being part of a team‑wide phone service desk.
- Manual dexterity used for equipment repairs, installations and removals.
- Lifting and/or moving up to 50 pounds unassisted.
- Routine climbing of stairs/ladders.
- Work in confined spaces such as crawl spaces, basements, attic/ceilings, cable chases and equipment rooms.
- Work in extreme temperatures, loud noises, around chemicals, around airborne particulates and around electrical and mechanical hazards.
- Occasional driving of a university vehicle.
Driving Requirements
Class “C” operator’s driver's license is required. The selected applicant must provide a current three‑year driving record from the current state of residence. If not currently a Texas resident, a Texas driver's license must be obtained within 30 days of becoming a Texas resident. The driving record will be evaluated to determine eligibility to drive a university‑owned vehicle.
Salary
$95,000 + depending on qualifications.
Equal Opportunity Employer
The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.
Pay Transparency
The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.