Enterprise IT Support Specialist

Koniag Services, Inc.; Huntsville (AL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Parental leave

Life and disability insurance

Flexible spending accounts

Commuter benefits

Tuition reimbursement

Job summary

Koniag Information Technology Solutions (KITS), a Koniag Government Services company, seeks an Enterprise IT Support Specialist with a Secret clearance to provide on-site DoD IT support for special sites, ensuring operations and security compliance.

You will patch, monitor, and harden systems, manage changes, and document activities while following RMF, NIST, and DoD STIGs. A2: Associate degree and 5+ years’ IT experience; DoD 8570 certs required.

Qualifications

• Associate's degree in Information Technology or related field.
• 5+ years IT support, system administration, or cybersecurity.
• 3+ years with DoD IT systems and security requirements.
• Active DoD Secret clearance; DoD 8570 IAT II or IAM I certs (Security+ CE / CCNA Security or equivalent).
• Experience with RMF processes and compliance.

Responsibilities

• Perform routine maintenance and monitoring of IT systems across special sites.
• Execute patching, upgrades, and configuration changes per change management.
• Troubleshoot hardware, software, and network issues to minimize downtime.
• Identify cybersecurity risks and address gaps to maintain compliance.
• Monitor logs and security alerts; respond to incidents.
• Document maintenance, changes and incidents; report status.

Skills

DoD policies

RMF

Independent

Documentation

Troubleshooting

Education

Associate's degree in IT

Tools

ACAS/Nessus

MCM

Windows Server

Linux Server

Job description

Applications for this position will be accepted through 12/3/2026.

Koniag Information Technology Solutions (KITS), a Koniag Government Services company, is seeking an experienced Enterprise Information Technology (IT) Support Specialist with a secret clearance to provide Enterprise IT support services for special sites operating outside standard Army Enterprise support infrastructure. The ideal candidate will be a proactive problem-solver with strong technical expertise in system maintenance, security compliance, and risk management. This position requires the ability to work independently while maintaining strict adherence to military cybersecurity standards and policies. This is an onsite position.

Benefits include medical, dental, and vision insurance, 401(k) retirement plan, paid time off, paid parental leave, life and disability insurance, flexible spending accounts, commuter benefits and tuition reimbursement.

Position Description:

The Enterprise IT Support Specialist will be responsible for ensuring the operational effectiveness and compliance of special sites. This role combines hands-on technical support with proactive security monitoring and risk mitigation. Principal responsibilities will include but are not limited to:

• Perform routine maintenance and monitoring of IT systems across multiple special sites to ensure continuous operational availability
• Execute system patching, upgrades, and configuration changes in accordance with approved change management processes
• Troubleshoot and resolve hardware, software, and network issues to minimize service disruptions
• Proactively identify and assess cybersecurity risks, vulnerabilities, and potential performance degradation
• Implement corrective actions to address identified security gaps and maintain compliance with Army cybersecurity policies and DoD standards
• Monitor system logs and security alerts to detect and respond to potential security incidents
• Document all maintenance activities, configuration changes, and security incidents
• Coordinate with stakeholders to plan and execute system changes during approved maintenance windows
• Maintain current knowledge of applicable cybersecurity frameworks, including RMF, NIST, and DoD STIGs
• Prepare and submit required compliance documentation and status reports
• Participate in assessments, audits, and continuous monitoring activities

Education and Experience:

• Associate's degree in Information Technology, Cybersecurity, Computer Science, or related field from an accredited college or university
• 5+ years of experience in IT support, system administration, or cybersecurity
• 3+ years of experience working with DoD IT systems and security requirements
• Current DoD 8570 IAT Level II or IAM Level I certification (Security+ CE, CCNA Security, or equivalent)
• Experience with RMF (Risk Management Framework) processes and compliance requirements
• Active Secret security clearance

Required Skills and Competencies:

• Strong understanding of DoD cybersecurity policies, including DISA STIGs, NIST 800-53 controls, and Army regulations
• Proficiency in Microsoft Configuration Management (MCM)
• Proficiency in Windows and Linux server administration and security hardening
• Experience with vulnerability scanning tools (e.g., ACAS/Nessus) and remediation processes
• Knowledge of network security concepts, including firewalls, VPNs, and intrusion detection systems
• Ability to perform system patching and configuration management using enterprise tools
• Strong troubleshooting and problem-solving skills with ability to work under pressure
• Experience with monitoring tools and log analysis for security and performance issues
• Excellent documentation skills and attention to detail for compliance reporting
• Ability to work independently with minimal supervision in remote or austere locations
• Strong organizational skills with ability to manage multiple priorities and deadlines
• Effective communication skills to interact with technical and non-technical stakeholders
• Willingness to work non-standard hours or respond to emergency situations as needed

Our Equal Employment Opportunity Policy

The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.

The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at [e-mail] or by calling 703-488-9377 to request accommodations.

Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.

Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352