Enterprise Internship, Wake Forest/Winston Salem Health Care Administration & Operations Undergraduate

Advocate Health; Winston-Salem (NC); On-site; USD 19,000 - 25,000; Part time

Job summary

Advocate Health in Winston-Salem is seeking an Administrative & Operational Intern to support diverse healthcare projects across multiple departments, including clinical research and academic exposure. The intern will rotate through site and system administration and help drive process improvements while collaborating with physicians and administrative staff.

The role emphasizes strong communication, attention to detail, teamwork, and the ability to multitask while using Excel for data inputs

Qualifications

• Currently enrolled in freshman–senior year Fall 2027 in a related field.
• Strong written and verbal communication.
• Detail-oriented and able to manage multiple tasks.
• Excellent teamwork and collaboration with staff.

Responsibilities

• Administrative intern will help manage a diverse portfolio of healthcare projects and contribute to progress and sponsor needs.
• Join the work unit during rotation, identify resources, and share insights on trends to spark new ideas.
• Assist in developing healthcare management skills by working with physicians and administrative staff; may lead small groups.
• Help describe and integrate functions related to practice, education, inpatient/outpatient settings, hiring and retention, and revenue components.
• Seek ways to continuously improve processes and patient care, applying data collection and analysis methods.

Skills

Communication skills

Attention to detail

Teamwork

Multitasking

Excel

Education

Pursuing degree in Healthcare Leadership/Administration or related field

Tools

Microsoft Excel

Job description

The Administrative & Operational intern may be assigned to various site and system Administration departments, or Operations through Advocate Health including clinical research and academic exposure. The intern will have access to a wide variety of system areas to obtain first-hand knowledge, operational, and strategy experience. The intern is responsible for seeking out specific and substantial studies and projects across the system. These functions support the alignment of business objectives with team members and management in designated business units. The department will further develop specific job standards and guidelines for the internship role.

Departments offering internships may include: Emergency, EMS, Public Safety, Imaging, Radiology, Neurology, Neuroscience, Oncology, Transplant, Specialty Care, Pharmacy, Primary Care, Internal Medicine, Rehab, Sports Medicine, Musculoskeletal, Surgery, and/or Surgical Services.

Major Responsibilities:

• Administrative Intern will help manage diverse portfolio of healthcare projects and is expected to make meaningful contributions to the progress and work product of these initiatives and meet project sponsor’s needs.
• Becomes part of the work unit team to carry out assigned work within the rotation. Identifies and uses internal and external support resources to accomplish work goals. Offers information and perspectives regarding current trends and issues to stimulate new ideas and thinking.
• Administrative intern will help build a broad range of healthcare management skills. Works effectively with physicians, administrative colleagues and allied health staff across Advocate Health. Directs or leads the work of others in a work group or task force. Contributes to committee work that is related to assignments.
• Administrative intern will help describe and integrate the functions and relationships of the following in support of Advocate Health's vision: practice, education and research; inpatient and outpatient settings; physicians, administrators and other allied health staff; hiring, training, retaining and terminating employees; costs, charges, revenue, providers and payors.
• Administrative intern will seek ways to continuously improve processes and outcomes and provide exceptional patient care. Administrative intern will study and apply improvement methodologies including data collection and analysis, group facilitation and implementation strategies.
• Administrative Intern will meet with the leadership on a regular basis to discuss fellowship and to report on progress of current projects.
• Administrative intern will participate in the system’s strategic planning process.
• Administrative intern will assist in development of other programs and services as assigned.
• Administrative intern will assist in managing databases and inputs information, data, and records.
• Administrative intern will participate in the development of programs, processes or applications.
• Administrative intern will assist in preparing information and research materials; create and maintain presentations.

Licensure, Registration, and/or Certification Required:

• None Required.

Education Required:

• Currently pursuing a degree in Healthcare Leadership, Healthcare Administration, Public Health, Management, Nonprofit Management, Laboratory Sciences, Data Analytics, or a related field with freshman, sophomore, junior or senior standing in Fall 2027.

Experience Required:

• No experience required.

Knowledge, Skills & Abilities Required:

• Current enrollment with freshman, sophomore, junior or senior status at a regional accredited college or university in Fall 2027. Interns are expected to be in the process of obtaining an undergraduate degree
• Good communication skills, both written and verbal.
• Strong attention to detail.
• Demonstrated ability in successfully completing tasks.
• Strong teamwork skills.
• Effective multitasking and prioritization skills.
• Strong computer skills, including proficiency with Excel.
• Must demonstrate integrity, maturity, dependability, a positive attitude and enthusiasm.

Physical Requirements and Working Conditions:

• Each department will develop mental/physical requirements from the job standards and guidelines.
• Operates all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.