Enterprise Growth Director, Client Services

Further; New York (NY); Hybrid; USD 150,000 - 210,000; Full time

Benefits offered by this job

Net-zero medical option

Fertility support

Fully-paid parental leave

Job summary

Further is hiring a Client Services Director in a hybrid New York setting to grow enterprise accounts by delivering measurable business impact. You will translate strategy into multi-quarter roadmaps across data, cloud, and AI, coaching account teams to achieve YoY growth and executive-level outcomes.

We seek a leader with 10–15+ years in enterprise client relationships, a consulting mindset, and strong stakeholder management.

Qualifications

• 10–15+ years leading enterprise client relationships within consulting, digital transformation, or technology services.
• Proven track record of driving multi-million-dollar YoY growth through outcome-led transformation and strategic account expansion.
• Extensive experience coaching client services leaders to scale delivery practices and executive presence.
• Fluency in data, cloud, and AI concepts bridging technical solutions and business value.
• Expertise in executive-level communication, including leading workshops with C-suite stakeholders (CIO, CMO, CFO).
• High operational rigor in governance, risk management, and measuring client impact.

Responsibilities

• Drive Value-Based Growth: Own the client value agenda across a strategic portfolio, expanding revenue lift and productivity.
• Operationalize Value Realization: Establish a rhythm for outcome tracking, KPI baselining, and executive-ready value narratives.
• Lead Transformation Strategy: Shape multi-quarter data and AI roadmaps to move from project work to long-term partnerships.
• Coach High-Performing Teams: Develop account leads in value discovery and client strategy with standardized growth plans.
• Bridge Strategy and Execution: Partner with engineering leaders to align architecture with adoption and business goals.

Skills

Executive presence

Consulting mindset

Enterprise client relationships

Data Cloud AI concepts

Stakeholder management

Tools

Adobe

Google Cloud

Job description

Further is hiring a Client Services Director in a hybrid New York setting to grow enterprise accounts by delivering measurable business impact. You will translate strategy into multi-quarter roadmaps across data, cloud, and AI, coaching account teams to achieve YoY growth and executive-level outcomes.

We seek a leader with 10–15+ years in enterprise client relationships, a consulting mindset, and strong stakeholder management.