Enterprise Domains IT Product Owner

Fifth Third Bank, National Association; Cincinnati (OH); On-site; USD 120,000 - 160,000; Full time

Job summary

Fifth Third Bank is seeking a Lead Product Owner to collaborate with Product Managers, Technology, Risk, and business lines to define and maximize product value. You will develop and lead the product roadmap, prioritize backlogs, and drive features from ideation to production release while aligning with risk governance and regulatory requirements.

You will influence senior stakeholders, guide SAFe implementations across ARTs, and ensure the team delivers measurable outcomes that support growth

Qualifications

• Bachelor's degree in a related field or equivalent education and experience.
• 6+ years of related experience.
• Lean Six Sigma certification (Green Belt/Black Belt) desired.
• Strong communication and ability to influence at all levels of the organization.
• Experience working in Agile or SAFe development preferred.

Responsibilities

• Motivate teams to deliver on strategy and roadmap.
• Partner with IT, Risk, Finance, Operations, and other partners to define product strategies.
• Establish annual goals and monitor KPIs/outcomes.
• Collaborate with cross-functional teams for guidance and approvals.
• Provide transparency and ongoing communications with partners.

Skills

Strategic development

Program execution

Agile / SAFe

Stakeholder influence

Product management

Education

Bachelor's degree

Job description

GENERAL FUNCTION

The Lead Product Owner will be responsible for collaborating with Product Manager(s), Technology, Lines of Business, Risk and other key partners to define and maximize specific bank product(s). Responsible for defining, prioritizing, and managing the development of a product that exceeds customer expectations and drives growth for the Bank. Will define, develop and lead the implementation of product roadmap deliverables, capabilities, and adoption, supporting business outcomes and lead a robust, continuous prioritization process to maximize total value, risk mitigation, and other business benefits across the Bank. At this level will usually require some guidance and input from more senior Product Owners or leadership. In some work environments, will be a key leader for SAFe (Strategic Agile Framework) methodologies and will be responsible for the value delivered by the ART (Agile Release Train) by ensuring the team backlog is aligned with customer and stakeholder needs. Will manage and prioritize the team’s backlog by prioritizing, articulating, and delivering new features from ideation through production release. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk assessment, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. Support and adhere to all governance processes as defined by Enterprise.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Motivate teams to deliver on the strategy and roadmap for continuous growth and improvement of product outcomes and experience.
• Partner with other business functions, IT, Risk, Finance, Operations, and other key partners to define and execute on the product strategies.
• Establish annual goals, objectives and outcomes for product(s) and customer satisfaction; Track and monitor key performance indicators and outcomes.
• Collaborate with cross-functional teams to gain agreement/approval/guidance, including Lines of Business, Operations, Legal, Compliance, Information Security, Fraud, Architecture, and related functions.
• Provide transparency and ongoing communications with line of business partners/key stakeholders.
• Make decisions in complex situations to drive key outcomes in support of regulatory and compliance needs, new revenue growth, process optimization, and other business-wide analytics needs.
• Solve problems and make decisions in support of the team, with a focus on driving the greatest outcome for the product and the Bank.
• Engage with research team to define and implement customer usability testing, concept validation, and co-creation studies to gain insights and identify customer needs and solutions.
• Partner closely with third parties to cultivate the relationship, understand product releases, remediate defects/outages, and ensure a seamless experience for our employees and customers.
• Maintain and provide product information to users and partners for training and other documentation.
• Actively monitor industry trends; participate in industry forums, professional associations, conferences, etc.
• If appropriate: Lead and drive a SAFe mindset across the product teams.
• Collaborate with SAFe teams on creating and maintaining a healthy product backlog, creating/reviewing/accepting backlog items (user stories, defects, technical spikes, etc.) and participating in team ceremonies such as sprint reviews/demos.
• Motivate teams to deliver on roadmaps for improvement of product outcomes and experience through the development of potentially releasable code in each sprint.

SUPERVISORY RESPONSIBILITIES

None.

MINIMUM KNOWLEDGE, SKILLS, & ABILITIES REQUIRED

• Bachelor's degree in a related field or equivalent education and related work experience.
• 6+ years of related experience.
• Demonstrated success in strategic development and program execution.
• Lean Six Sigma certification (Green Belt, Black Belt) desired.
• Solid product management background preferred; Strong presence with ability to interact with and influence all levels of the organization.
• Strong consultative and well-articulated communication and writing skills with the ability to interact and influence at all levels of the organization.
• Business acumen and understanding of business processes related to your product and customers.
• Experience working in Agile or SAFE development preferred.
• Inclusive leadership skills with ability to promote a work environment that fosters creative thinking and innovation.
• Ability to have fun, a willingness to try new things and challenge the status quo through trials and an ongoing consideration of value and complexity.
• Effortlessly collaborative with strong intellectual curiosity and creative problem solving.
• Strong analytical skills with ability to work through complex concepts/data and present well thought-out, simple solutions.
• Ability to self-motivate and work well independently and with different teams; A self-starter with the ability to work in a fast-paced environment with minimal supervision.
• Ability to understand and communicate IT concepts and capabilities.

LOCATION

LOCATION -- Cincinnati, Ohio 45202

SALARY

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.

BENEFITS

Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.

EEO / DEI

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.