Enterprise Digital System Clinical Lead – Pathology (Clinical & Laboratory Workflows)

Mass General Brigham Incorporated; Somerville (MA); Hybrid; USD 75,000 - 150,000; Full time

Job summary

Mass General Brigham Incorporated seeks an Enterprise Digital System Clinical Lead – Pathology to provide clinical informatics leadership across Epic Beaker and pathology workflows in ambulatory and inpatient settings.

The role drives standardization, safety, and efficiency, partnering with pathology leadership, IT, and clinical teams to deliver scalable solutions and a multi-year roadmap aligned with organizational goals.

Qualifications

• Leadership in clinical informatics and pathology workflows.
• Experience with governance, change management, and cross-functional collaboration.
• Strong data analytics and performance measurement capabilities.

Responsibilities

• Lead design and optimization of end-to-end pathology workflows across ambulatory and inpatient settings.
• Align Epic Beaker and related modules with clinical best practices and safety standards.
• Partner with CMIO and digital teams to set strategy and governance for pathology informatics.
• Drive change management and education to ensure adoption and scalability.

Job description

Site: Mass General Brigham IncorporatedMass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.Job SummaryAbout UsMass General Brigham (MGB) is a not-for-profit, integrated healthcare system committed to advancing patient care, research, education, and service. Founded by Brigham and Women’s Hospital and Massachusetts General Hospital, MGB supports a comprehensive continuum of care, including community and specialty hospitals, physician networks, and research programs.We are guided by a people-first culture grounded in core values including patient care, innovation, collaboration, and continuous improvement.QualificationsRole OverviewThe Enterprise Digital System Clinical Lead – Pathology provides clinical informatics leadership for Epic systems supporting laboratory (Beaker – AP/CP) and non-laboratory clinical workflows related to pathology across ambulatory and inpatient settings. This role is responsible for ensuring safe, efficient, and standardized workflows across the full lifecycle of pathology services, including ordering, specimen collection, processing, result management, and downstream clinical workflows, spanning Epic Beaker and integrated Epic modules. The role includes ownership of highly variable and cross-setting workflows, including ambulatory, inpatient, procedural, and specialty diagnostic pathways, requiring coordination across clinical care teams, laboratory operations, and external partners. This position is approximately 40% informatics effort, with the remainder dedicated to clinical, academic, or research responsibilities.Key ResponsibilitiesClinical Informatics LeadershipServe as the Epic informatics lead for Clinical and Anatomic Pathology workflows across ambulatory and inpatient settingsEnsure alignment of Epic solutions with clinical best practices, patient safety standards, and regulatory requirementsMaintain awareness of Epic capabilities, system updates, and future roadmapWorkflow Design & OptimizationLead the design, standardization, and continuous improvement of end-to-end pathology workflows, including but not limited to:Ambulatory (Outpatient) WorkflowsIn-clinic point-of-care (POC) and lab-performed testingIn-clinic specimen collection with:Direct send to external laboratories (e.g., Quest, Cologuard)Send to MGB laboratory networkProvider orders for:Lab draw encounters (phlebotomy workflows)Future collection tied to procedures (OB, IR, OR, cardiology, etc.)Home health / remote collection workflowsAmbulatory result management workflows, including:Critical result notificationResult routing to appropriate providers and care teamsInpatient WorkflowsPoint-of-care testing within inpatient unitsSpecimen collection models, including:Nurse-collected (serum and non-serum)Lab-collected (phlebotomy workflows)Non-serum collections (e.g., tissue, fluids)Timed and recurring lab drawsOrders supporting:Future procedure-based collections (OB, IR, OR, cardiology, etc.)Intra-procedural and intraoperative collections, including specimen navigator workflows and pre-placed ordersInpatient result management workflows, including:Critical result notificationResult routing and follow-upComplex & Specialty WorkflowsDesign and optimization of specialized diagnostic and multi-step workflows, including:Bone marrow and hematopathology workflowsPerinatal and fetal pathology workflowsOther complex, multi-stage diagnostic pathways requiring coordination across teamsTranslate clinical, operational, and regulatory needs into clearly defined functional and technical requirementsStandardize workflows across sites while accommodating necessary clinical variationIdentify and mitigate safety risks, inefficiencies, and workflow fragmentationStrategy, Governance & PrioritizationPartner with the CMIO, pathology leadership, and digital teams to:Define enterprise strategy for pathology informaticsEstablish governance and prioritization frameworks across Epic initiativesDevelop and maintain a multi-year roadmap aligned with organizational goalsStakeholder Engagement & Change ManagementBuild strong relationships across clinicians, lab leadership, operations, and ITIdentify pain points across ambulatory, inpatient, and procedural workflowsDrive consensus and standardization across diverse clinical and operational environmentsLead change management efforts and partner with training teams to support adoptionProgram & Project ExecutionLead multidisciplinary project teams and design/build sessionsCollaborate closely with Epic application teams and digital portfolio leadershipEnsure delivery of scalable, reliable, and sustainable solutionsQuality Improvement & InnovationUse data and analytics to evaluate workflow performance and outcomesDrive continuous improvement in lab and clinical workflowsStay current on emerging best practices in clinical informatics and digital healthCollaboration & Thought LeadershipPartner across enterprise clinical and digital domainsContribute to informatics education, innovation, and professional developmentMentor and support informatics team membersQualificationsRequiredMD, PhD, or equivalent clinical or laboratory leadership backgroundActive clinical licensure and practiceExperience in clinical informatics and workflow optimizationDemonstrated experience managing complex, cross-functional initiativesStrong understanding of pathology and laboratory workflows across care settingsExperience with stakeholder engagement, governance, and change managementPreferredEpic experience (Beaker or related modules); certification preferred or willingness to obtainBoard certification or eligibility in Clinical Informatics (for physicians)Experience with analytics, reporting, and performance measurementKey CompetenciesStrategic mindset with strong execution capabilityAbility to manage complexity across multiple clinical environmentsStrong collaboration and consensus-building skillsClear and effective communicator across clinical and technical audiencesResults-oriented and improvement-drivenWork EnvironmentHybrid (remote and in-person)Clinical practice within an MGB-affiliated siteAdditional Job Details (if applicable)The salary range for this position is $75,000.00 to $150,000.00. At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience, education, certifications, and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package.In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums, and bonuses as applicable, along with recognition programs designed to celebrate your contributions and support your professional growth. We invite candidates to apply, and our Talent Acquisition team will provide an overview of their potential compensation and benefits package.Remote TypeHybridWork Location399 Revolution DriveScheduled Weekly Hours16Employee TypeRegularWork ShiftDay (United States of America)EEO Statement:0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.Mass General Brigham Competency FrameworkAt Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.