Enterprise Customer Care Specialist – National Accounts
MSC Industrial Direct Co.,Inc.
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Descripción de la vacante
MSC Industrial Supply Co. is hiring for a Representative, Customer Care – Enterprise in Reno, NV.
The role focuses on inbound calls, emails, Web and EDI orders, chat, and third-party portals for MSC's largest National Account customers, delivering quotes, orders, and service in line with contractual standards. Success requires strong customer service, sales skills, and proficiency with MSC systems (AS/400, Oceana) and the MSC website; bilingual ability is a plus.
Descripción del empleo
MSC Industrial Supply Co. is hiring for a Representative, Customer Care – Enterprise in Reno, NV.
The role focuses on inbound calls, emails, Web and EDI orders, chat, and third-party portals for MSC's largest National Account customers, delivering quotes, orders, and service in line with contractual standards. Success requires strong customer service, sales skills, and proficiency with MSC systems (AS/400, Oceana) and the MSC website; bilingual ability is a plus.
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