Enterprise AI SaaS Growth & Success Manager

Replit, Inc.; New York (NY); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive Salary & Equity

401(k) Program with a 4% match

Health, Dental, Vision and Life Insurance

Flexible Time Off (FTO) + Holidays

Monthly Wellness Stipend

Job summary

Replit, Inc. is looking for an Enterprise Account Manager in New York, NY to enhance customer satisfaction and retention. You’ll serve as the primary contact for customer portfolio, ensuring value realization from Replit's platform. Applicants should have a strong customer success background, particularly in SaaS, and excellent communication skills to explain technical concepts.

This full-time role includes various benefits such as competitive salary, health insurance, and flexible time off. Join Replit to empower builders worldwide!

Qualifications

• 3-5+ years in Customer Success, Enterprise Account Management, or technical sales role.
• Experience in SaaS or developer tools preferred.
• Ability to explain technical concepts to non-technical audiences.

Responsibilities

• Serve as primary relationship owner for assigned customer portfolio.
• Accelerate customer time-to-value and platform adoption.
• Gather and communicate customer feedback.

Skills

Customer Success

Technical Sales

Communication Skills

Data Analysis

Problem Solving

CRM Proficiency

Time Management

Education

Degree in Computer Science, Engineering, or Business

Tools

Hubspot CRM

Replit

Customer Success Platforms

Job description

Replit, Inc. is looking for an Enterprise Account Manager in New York, NY to enhance customer satisfaction and retention. You’ll serve as the primary contact for customer portfolio, ensuring value realization from Replit's platform. Applicants should have a strong customer success background, particularly in SaaS, and excellent communication skills to explain technical concepts.

This full-time role includes various benefits such as competitive salary, health insurance, and flexible time off. Join Replit to empower builders worldwide!