Enterprise AI Literacy & Adoption Manager

Sherwin-Williams; Cleveland (OH); On-site; USD 120,000 - 150,000; Full time

Job summary

Sherwin-Williams seeks an Enterprise AI Literacy & Adoption Leader to drive education, training, and utilization of AI across the enterprise. You will partner with HR, IT, and Communications to build adoption strategies, develop learning journeys, and measure impact.

The role requires coordinating across functions, managing change, and leading engagement initiatives to ensure practical, responsible AI use that improves productivity and business outcomes. This position reports to our Cleveland HQ.

Qualifications

• Bachelor’s degree or foreign equivalent in Business, Communications, Organizational Development, Learning & Development, Human Resources, Technology, Strategy, or related field.
• Change Management certification or equivalent demonstrated expertise.
• 6+ years post-college experience in change management, communications, learning, adoption, digital transformation, technology enablement, or related enterprise transformation work.
• 5+ years’ experience developing and executing enterprise change, communications, learning, or adoption programs for leading practice companies.
• Academic and applied understanding of change management, adult learning, communications, employee engagement, and behavior adoption fundamentals.
• Strong verbal, written, presentation, facilitation, and storytelling skills with the ability to translate AI concepts into practical, employee-relevant messages.
• Working knowledge of Microsoft 365, Teams, SharePoint, Viva Engage, online learning platforms, collaboration tools, and AI productivity tools.

Responsibilities

• Develop and lead the enterprise AI literacy and adoption strategy across functions, businesses, and regions.
• Create and execute integrated communication and engagement plans across channels (email, Viva Engage, internal sites, online learning, in-person training).
• Build and manage enterprise AI learning journeys from foundational awareness to practical use cases and responsible AI behaviors.
• Assess employee AI readiness, adoption maturity, learning needs, and usage through surveys and data.
• Set adoption and business impact goals; publish insights and pivot strategies as needed.
• Apply change management to influence behaviors and embed AI-enabled ways of working.
• Collaborate with HR, Corporate Communications, IT, Legal, Security, and AI governance teams.
• Cultivate enterprise champion networks and communities of practice for scale and responsible AI adoption.

Skills

Change management

Communications

Learning & development

Adoption programs

AI literacy

Microsoft Teams

Stakeholder management

Storytelling

Education

Bachelor’s degree in Business, Communications, Organizational Development, Learning & Development, Human Resources, Technology, Strategy, or related field

Change Management certification or equivalent

Tools

Microsoft 365

Teams

SharePoint

Viva Engage

Online learning platforms

Job description

Job Description

The Enterprise AI Literacy & Adoption Leader is responsible for driving AI education, training, employee engagement, and utilization across the S-W enterprise. This role builds the enterprise-wide adoption strategy, communication plan, training ecosystem, and measurement approach needed to help employees understand, trust, and apply AI in practical ways that improve individual productivity, team effectiveness, and business impact.

Job Description

The Enterprise AI Literacy & Adoption Leader is responsible for driving AI education, training, employee engagement, and utilization across the S-W enterprise. This role builds the enterprise-wide adoption strategy, communication plan, training ecosystem, and measurement approach needed to help employees understand, trust, and apply AI in practical ways that improve individual productivity, team effectiveness, and business impact.

Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s staff, employees, and business relationships.

Position is not remote/hybrid and will report to our Cleveland Global Headquarters.

Responsibilities

• Develop and lead the enterprise AI literacy and adoption strategy, including education, communication, engagement, training, and utilization plans across functions, businesses, and regions.
• Create and execute integrated communication and engagement plans across multiple channels, including email, Viva Engage, internal websites, online learning, in-person training, workshops, employee spotlights, champion networks, and other enterprise channels.
• Build and manage enterprise AI learning journeys that meet employees where they are, from foundational awareness to practical role-based use cases, responsible AI behaviors, and advanced adoption practices.
• Maintain a deep understanding of employee AI readiness, adoption maturity, learning needs, usage patterns, obstacles, and resistance points through surveys, listening channels, usage data, feedback loops, and business stakeholder input.
• Establish adoption, utilization, proficiency, and business impact goals; define success metrics; publish insights; and pivot strategies based on what is driving or limiting measurable value.
• Apply a structured change management approach to influence behaviors, reduce adoption barriers, activate leaders and champions, and embed AI-enabled ways of working into day-to-day business routines.
• Partner with business leaders, HR, Corporate Communications, IT, Learning & Development, Legal, Security, and AI governance teams to ensure AI adoption is practical, scalable, responsible, and aligned to enterprise priorities.
• Cultivate enterprise champion networks and communities of practice to scale AI learning, identify practical use cases, share success stories, and reinforce responsible, value-oriented AI behaviors.

Qualifications

Required

• Bachelor’s degree or foreign equivalent in Business, Communications, Organizational Development, Learning & Development, Human Resources, Technology, Strategy, or related field ii. Change Management certification or equivalent demonstrated expertise
• 6+ years post-college experience in change management, communications, learning, adoption, digital transformation, technology enablement, or related enterprise transformation work.
• 5+ years’ experience developing and executing enterprise change, communications, learning, or adoption programs for leading practice companies.
• Academic and applied understanding of change management, adult learning, communications, employee engagement, and behavior adoption fundamentals.
• Strong verbal, written, presentation, facilitation, and storytelling skills with the ability to translate AI concepts into practical, employee-relevant messages.
• Working knowledge of Microsoft 365, Teams, SharePoint, Viva Engage, online learning platforms, collaboration tools, and AI productivity tools.
• Ability to effectively collaborate with senior leaders and cross-functional partners with poise, tactfulness, diplomacy, and business orientation.
• Demonstrated ability to build relationships with stakeholders across multiple business units and functions and to influence adoption without direct authority.
• Demonstrated ability to use adoption data, employee feedback, and business impact measures to identify barriers, adjust plans, and improve outcomes.
• Proficient with Microsoft Office Suite – Excel, Word, Power Point, Teams and SharePoint.
• Capable of multi-tasking, highly organized and able to meet deadlines consistently.
• Ability to work in a team-oriented, collaborative environment.
• Ability to develop positive working relationships.
• Strong analytical skills geared towards simplifying field communication
• Able to work in a complex and fast-paced environment.

Preferred

• Systems implementation and experience/exposure
• Experience leading change in a multi-region environment
• Experience in partnering with HR and Corporate Communications
• Experience with enterprise AI adoption, digital transformation, learning platforms, Viva Engage, Microsoft Copilot, or responsible AI enablement.

About Us

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

Life … with rewards, benefits and the flexibility to enhance your health and well-being

Career … with opportunities to learn, develop new skills and grow your contribution

Connection … with an inclusive team and commitment to our own and broader communities

It's all here for you... let's Create Your Possible

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.