Enterprise Account Manager

Certara; Germany (OH); On-site; USD 120,000 - 180,000; Full time

Job summary

Certara is recruiting an Enterprise Account Manager (EMEA/UK) to lead software growth across our full portfolio. You will own the commercial strategy for the region, engaging biotechnology and pharmaceutical clients, and coordinating with cross-functional teams to drive adoption, renewal, and expansion.

You will manage complex sales cycles, build executive relationships, and translate client goals into tailored software solutions.

Qualifications

• 10+ years in life sciences commercial sales including software-enabled platforms.
• Proven success managing complex biotech/pharma sales cycles.
• Ability to engage scientific and executive stakeholders with credibility.
• Strong negotiation, presentation, and project management skills.
• Bachelor's degree; advanced life sciences degree preferred.

Responsibilities

• Lead strategic account leadership for a portfolio in EMEA.
• Drive adoption, renewal, and expansion with cross-functional teams.
• Manage consultative sales cycles from discovery to contract.
• Coordinate with solution, marketing, science, and client success teams.
• Maintain CRM hygiene and forecasting in Salesforce.

Skills

Life sciences sales

Complex sales cycles

Negotiation

Presentation skills

Organizational skills

Scientific discussions

Education

Bachelor's degree

Advanced degree in life sciences

Tools

Salesforce

Job description

Overview

Certara is a growing company that provides a dynamic and exciting place to work. Our purpose is to assist in accelerating the development of meaningful medicines that make an impact on our society and the people that need them most. Innovation and creativity are highly valued, and everyone is given the opportunity for training and continuous development. Our portfolio spans the discovery, preclinical, clinical and post-marketing phases of drug development, working with 1,200 commercial companies, 250 academic institutions, and numerous regulatory agencies.

Certara is hiring an Enterprise Account Manager (EAM) in EMEA/UK to lead software growth representing our full software portfolio. This is a strategic, high-impact role responsible for driving new revenue and expanding usage within existing accounts to ensure holistic support across key pharmaceutical and biotech customers.

This role offers the opportunity to work across a wide range of innovative therapeutic areas, helping clients accelerate development and regulatory success using Certara’s predictive science platforms. You’ll collaborate with a global team of scientists, product strategists, and client success professionals - all while owning the commercial strategy for your region.

Responsibilities

• Strategic Account Leadership
  • Manage a portfolio of life science accounts headquartered or operating in EMEA
  • Develop and execute territory and account plans that drive adoption, renewal, and expansion.
  • Align closely with the EMEA Account Manager to ensure clients receive integrated value across Certara’s offerings.
• Client Engagement & Sales Execution
  • Lead consultative sales cycles with scientific, operational, and executive stakeholders.
  • Build strong relationships across R&D, DMPK, Clinical Pharm, Regulatory, and Procurement functions.
  • Present tailored solutions and lead negotiations from discovery through contract signature.
• New Opportunity Development
  • Identify and engage new accounts or divisions with unmet needs in modeling, simulation, or data management.
  • Translate client goals into tailored software solutions in collaboration with Certara experts.
• Cross-functional Collaboration
  • Coordinate with Certara's solution specialists, marketing, science teams, and client success managers.
  • Provide market feedback to inform product and portfolio strategy.
• Reporting & Forecasting
  • Maintain accurate CRM hygiene (Salesforce.com) to support forecasting, pipeline management, and account health monitoring.

Qualifications

• 10+ years of commercial experience in the life sciences industry, including software-enabled platforms, services, or capital equipment.
• Demonstrated success managing complex sales cycles in biotech/pharma accounts.
• Ability to navigate scientific and executive discussions with credibility and commercial acumen.
• Strong organizational, presentation, and negotiation skills.
• Bachelor's degree required; advanced degree in life sciences or related field preferred.

Preferred Attributes

• Experience in or exposure to enterprise software, SaaS platforms, or cloud-supported scientific solutions.
• Familiarity with PK/PD, DMPK, modeling & simulation, or regulatory workflows a plus.
• Growth mindset, team-first attitude, and passion for helping life science innovators succeed.

Certara bases all employment-related decision on merit, taking into consideration qualifications, skills, achievement, and performance. We treat all applicants and employees without regard to personal characteristics such as race, color, ethnicity, religion, sex, sexual orientation, age, nationality, marital status, pregnancy, physical or mental condition, genetic information, military service, or other characteristic protected by law.