ENT Medical Assistant - Patient Care & Clinic Support

RRHS; United States; Sur place; USD 25 000 - 28 000; Plein temps

Résumé du poste

Rochester Regional Health is seeking a Medical Assistant to support the ENT department. The role involves clinical and administrative duties to ensure smooth day-to-day operations and high-quality patient care.

Responsibilities include vital signs, EKGs, phlebotomy, patient education, and materials management. Prior experience in pre-hospital or acute care is preferred; an Associate's degree and MA certification are favored. Willingness to assist with various office tasks is essential.

Qualifications

• Associates degree preferred.
• 2 years of pre-hospital care activities or acute/critical care experience preferred
• Strong customer service, computer, and communication skills
• Medical Assistant Certification preferred
• For Elder ONE Employment: 1 year experience with frail, elderly population preferred

Responsabilités

• Conduct pre-visit planning, close care gaps, and complete health maintenance and registry work.
• Obtain and document patient vital signs, history, and screenings; promptly report abnormalities.
• Perform EKGs, phlebotomy, point-of-care testing, and collect/process specimens for external testing.
• Assist providers and nursing staff during procedures and clinical care activities.
• Review and pend medication refills and provider orders; assist with prior authorizations and patient forms.
• Provide patient education and instructions under provider or RN guidance.
• Maintain exam/treatment rooms and equipment, including stocking, cleaning, calibration, and sterilization preparation.
• Order and track clinical supplies; assemble information packets and support provider communications.
• Support patient flow through check-in/check-out, scheduling, referrals, insurance verification, and phone management.
• Facilitate communication with patients, including mailing provider updates and assisting with MyCare sign-up.
• Escort patients to ancillary services (e.g., lab, radiology) as needed.
• Manage medical records through abstraction, scanning, and filing of health maintenance and test reports.
• Compile data from patient records for quality assurance and improvement activities when requested.
• Process payments and charge entry; manage non-clinical office supplies and distribute mail.
• Perform other duties as assigned to ensure smooth practice operations.

Connaissances

Customer service

Communication

Computer skills

Formation

Associate's degree

Medical Assistant Certification

Description du poste

Rochester Regional Health is seeking a Medical Assistant to support the ENT department. The role involves clinical and administrative duties to ensure smooth day-to-day operations and high-quality patient care.

Responsibilities include vital signs, EKGs, phlebotomy, patient education, and materials management. Prior experience in pre-hospital or acute care is preferred; an Associate's degree and MA certification are favored. Willingness to assist with various office tasks is essential.