Enrollment Team Lead - Patient Access & Impact

Essen Medical Associates; New York (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

Essen Medical Associates is looking for an Enrollment Team Manager to oversee the enrollment team for Intention Healthcare. This role involves ensuring accurate and efficient patient enrollment into programs while maintaining compliance with regulatory requirements.

The ideal candidate will lead a high-performing team, develop strategies to achieve enrollment targets, and enhance patient experiences. A bachelor's degree in a relevant field and substantial experience in healthcare operations are required.

Qualifications

• Minimum 3–5 years of experience in patient enrollment, intake, or healthcare operations; at least 2 years in a supervisory or managerial role.
• Deep understanding of customer service and patient engagement methodologies.
• Knowledge of patient eligibility, insurance verification, and enrollment processes.

Responsibilities

• Achieve monthly and annual patient census targets.
• Lead and mentor the enrollment team.
• Oversee the enrollment process from intake to program assignment.
• Collaborate with clinical staff to improve patient access.

Skills

Leadership

Organizational skills

Communication

Proficiency with Microsoft Office

Education

Bachelor’s degree in Healthcare Administration, Business, or related field

Tools

Healthcare management systems

Job description

Essen Medical Associates is looking for an Enrollment Team Manager to oversee the enrollment team for Intention Healthcare. This role involves ensuring accurate and efficient patient enrollment into programs while maintaining compliance with regulatory requirements.

The ideal candidate will lead a high-performing team, develop strategies to achieve enrollment targets, and enhance patient experiences. A bachelor's degree in a relevant field and substantial experience in healthcare operations are required.