Enrollment Specialist

WelbeHealth, LLC.; Newark (NJ); Vor Ort; USD 39.000 - 51.000; Vollzeit

Benefits dieser Stelle

Medical insurance

PTO and holidays

401(k) match

Advancement opportunities

Zusammenfassung

WelbeHealth PACE is seeking an Enrollment Specialist to guide eligibility and enrollment for seniors, coordinating with the IDT during intake and supporting the Outreach & Enrollment (O&E) team as needed. The role focuses on successful intake, enrollment of participants, and collaboration with families in the Newark area.

The position requires conducting home visits, managing enrollment steps, building relationships with prospective participants, and ensuring timely CRM documentation.

Qualifikationen

• Minimum of two (2) years of experience in a sales and marketing role with at least one (1) year in healthcare or senior care setting.
• Reliable means of transportation.
• Experience with Microsoft Excel, Word, Outlook and familiarity working in Customer Relations Management software, i.e., Sales Force preferred.
• Must be willing to work a varied schedule that may include evening nights, weekends, and overtime.

Aufgaben

• Manage all elements of the initial home visit, including preparation, completion, and follow through
• Provide next steps from LOC conversations through the enrollment conference
• Developing relationships with prospective participants and families to facilitate the enrollment process
• Cross-train on other O&E Team roles and provide coverage as directed, including independent community outreach efforts and support of team members’ outreach efforts; aid team efforts to minimize rapid disenrollment
• Complete all required documentation in a timely and accurate manner, including in CRM software, Salesforce

Kenntnisse

Sales experience

Healthcare experience

CRM software

Microsoft Office

Tools

Salesforce

Jobbeschreibung

WelbeHealth PACE helps seniors stay in their homes and communities by providing medical care and community-based services. Our values and participant focus lead the way no matter what. The Enrollment Specialist plays a key role in guiding the eligibility process, helping seniors gain access to our program.

The Enrollment Specialist focuses on the successful intake and enrollment of our participants and coordination with the Interdisciplinary Team (IDT) as required to facilitate enrollment. The Enrollment Specialist is a member Outreach & Enrollment (O&E) and provides back-up and support to other areas of the team as needed.

• Manage all elements of the initial home visit, including preparation, completion, and follow through
• Provide next steps from LOC conversations through the enrollment conference
• Developing relationships with prospective participants and families to facilitate the enrollment process
• Cross-train on other O&E Team roles and provide coverage as directed, including independent community outreach efforts and support of team members’ outreach efforts; aid team efforts to minimize rapid disenrollment
• Complete all required documentation in a timely and accurate manner, including in CRM software, Salesforce

Job Requirements

• Minimum of two (2) years of experience in a sales and marketing role with at least one (1) year in healthcare or senior care setting
• Reliable means of transportation
• Experience with Microsoft Excel, Word, Outlook and familiarity working in Customer Relations Management software, i.e., Sales Force preferred
• Must be willing to work a varied schedule that may include evening nights, weekends, and overtime

Benefits of Working at WelbeHealth

Apply your expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of a supportive and loving environment where every person feels uniquely cared for.

• Medical insurance coverage (Medical, Dental, Vision)
• Work/life balance - We mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days
• 401 K savings + match
• Advancement opportunities - We’ve got a track record of hiring and promoting from within, meaning you can create your own path!
• And additional benefits

Compensation consists of base salary plus bonus. WelbeHealth offers a competitive total rewards package that includes a 401(k) match, comprehensive healthcare coverage, and a broad range of additional benefits. Actual compensation will be determined based on experience and relevant qualifications.

$28.23 - $37.27 USD

At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations.

Our Commitment to Diversity, Equity and Inclusion

At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.

Applicants must be legally authorized to work in the United States without current or future employer sponsorship. At this time, WelbeHealth does not provide any employment-based visa sponsorship, including H-1B, TN, E-3, O-1, F-1 OPT/STEM OPT, or other employment-based work authorization.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in WelbeHealth’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.