Enrollment Services Lead — Student Success & Front Desk

Colorado Mountain College-Glenwood Springs; Steamboat Springs (CO); On-site; USD 51,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life Insurance

Pet insurance

Retirement contributions

Tuition reimbursement

Annual & sick leave

Mental health resources

Healthy lifestyle benefits

Transitional housing assistance

Relocation assistance

Job summary

Colorado Mountain College seeks an Enrollment Services Specialist at the Glenwood Springs campus to assist with enrollment, registration, financial aid, and recordkeeping. The role may lead and train front desk staff, supporting student success in a dynamic college environment.

Required are degrees with related experience; strong MS Office skills; bilingual ability preferred. This full-time position requires adherence to Colorado standards with benefits including tuition reimbursement and health

Qualifications

• Bachelor’s Degree with two years related work experience; or Associate’s Degree with three years related work experience; or High School Diploma/GED with four years related experience.
• Knowledge of standard administrative methods; familiarity with MS Office and related software.
• Ability to read, write, speak English well; operate office equipment; multi-task; meet deadlines; strong verbal, organizational, and interpersonal skills.

Responsibilities

• Processing student admissions applications.
• Organizes applicant communications.
• Assists students with tuition classification questions and disputes.
• Assists Front Line Financial Aid Counseling, including FAFSA assistance and guidance on financing options.
• Supports and mentors other Enrollment Services staff.
• Coordinates front desk planning, organization and registration activities including concurrent enrollment.
• Maintains student records and campus one card components.
• Prepares reports and provides clerical support to faculty, staff and students.

Skills

English proficiency

Multitasking

Time management

Communication skills

Interpersonal skills

Team leadership

Education

Bachelor’s Degree

Associate’s Degree

High School Diploma/GED

Tools

Microsoft Office

Access

Publisher

Photoshop

InDesign

Job description

Colorado Mountain College seeks an Enrollment Services Specialist at the Glenwood Springs campus to assist with enrollment, registration, financial aid, and recordkeeping. The role may lead and train front desk staff, supporting student success in a dynamic college environment.

Required are degrees with related experience; strong MS Office skills; bilingual ability preferred. This full-time position requires adherence to Colorado standards with benefits including tuition reimbursement and health