Enrollment Services Advisor I — Student Support & Financial Aid

Texas A&M University System; College Station (TX); On-site; USD 41,000 - 50,000; Full time

Job summary

Texas A&M University invites applications for an Enrollment Services Advisor I in College Station. The Aggie One Stop office seeks a customer-service oriented professional to assist prospective, current, and former students with enrollment needs, including scholarships, financial aid, billing, registration, and admissions.

The role emphasizes advising, presenting, and coordinating with multiple offices to support student success. Evening/weekend work may be required.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• Four months of student worker, customer service or related experience.

Responsibilities

• Advises and counsels students on enrollment, financial aid, billing and admissions.
• Communicates with students via in-person meetings, video conferences, phone, email, chat, etc.
• Documents customer interactions in the CRM/SIS and updates student information.
• Triages questions to appropriate partner offices and resources.

Skills

Customer service

Higher education advising

Presentations

Multichannel communication

Spanish language

Education

Bachelor’s degree or equivalent combination of education and experience

Tools

Microsoft Office

Job description

Texas A&M University invites applications for an Enrollment Services Advisor I in College Station. The Aggie One Stop office seeks a customer-service oriented professional to assist prospective, current, and former students with enrollment needs, including scholarships, financial aid, billing, registration, and admissions.

The role emphasizes advising, presenting, and coordinating with multiple offices to support student success. Evening/weekend work may be required.